Question about Whirlpool duet Washing Machines
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Posted on Jan 02, 2017
SOURCE: I have a whirlpool duet
Hi there I have found the code for you and hope this helps?
F/02 Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.
Press PAUSE/CANCEL twice to clear the display.
Posted on Feb 12, 2010
SOURCE: I have a Whirlpool Duet
Welcome to FixYa.
Based on your description, you are indeed looking in all the right places when you said... "What about the hose that leads from the tub into the filter?"
You may have a "stuck" or "sticky" back flow ball inside the bellows from the tub to the pump.
It will look like this if you first undo the large clamp...
**watch when putting this above clamp back on you are over the "lip" of the tub, you don't want it slipping off when full of water...potentially quite a mess.**
Then pull the bellows from the tub, you'll now be able to observe the back flow ball...usually pretty "gunked" up and dirty.
This may cause it to stick, hence inhibiting a proper drain...
Take the bellow's right out and clean it in a sink thoroughly under hot water and white vinegar or mild detergent.
I'd suggest this for the pump as well if you haven't already through your fairly thorough diagnosis process.
If you go to all these length's yet the pump continues not to drain the unit I would be looking to replace the pump.
I've had in my experience, a pump which appears to move the impeller while observing it empty with the filter out so I can see it, yet when under the weight of the water against it will not pump it out.
Hope this helps move you forward and in fact solves the issue. These are all my own images which I capture on the job, so they are "real world" scenarios, not just some hypothetical possibilities.
Let me know how you make out, I'll watch for your progress report.
Posted on Sep 02, 2010
"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump
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Posted on Sep 21, 2010
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Oct 01, 2010
Tips for a great answer:
Jan 20, 2017 | Kenmore Washing Machines
Sep 12, 2008 | Whirlpool Duet 4.0 Cu. Ft. Steam Washer
Hello & Welcome to FixYa
F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.
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