Question about Whirlpool duet Washing Machines

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Whirlpool duet washer gets "stuck" on diagnostic test C06, it does not advance to C07. I cleaned all hoses and filter traps and replaced the drain pump.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Whirlpool Duet GHW9250ML2 not draining - pump runs noisey

i dont know but if you find out will you share it?

Posted on Feb 01, 2010

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richardsimpl
  • 230 Answers

SOURCE: I have a whirlpool duet

Hi there I have found the code for you and hope this helps?
F/02 Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.

  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Thank you for writing to fix ya

Posted on Feb 12, 2010

Macmarkus
  • 2605 Answers

SOURCE: I have a Whirlpool Duet

Hello,

Welcome to FixYa.

Based on your description, you are indeed looking in all the right places when you said... "What about the hose that leads from the tub into the filter?"

You may have a "stuck" or "sticky" back flow ball inside the bellows from the tub to the pump.

It will look like this if you first undo the large clamp...

c60c9f0.jpg
**watch when putting this above clamp back on you are over the "lip" of the tub, you don't want it slipping off when full of water...potentially quite a mess.**

Then pull the bellows from the tub, you'll now be able to observe the back flow ball...usually pretty "gunked" up and dirty.

This may cause it to stick, hence inhibiting a proper drain...

5c285f0.jpg
Take the bellow's right out and clean it in a sink thoroughly under hot water and white vinegar or mild detergent.

I'd suggest this for the pump as well if you haven't already through your fairly thorough diagnosis process.

If you go to all these length's yet the pump continues not to drain the unit I would be looking to replace the pump.

I've had in my experience, a pump which appears to move the impeller while observing it empty with the filter out so I can see it, yet when under the weight of the water against it will not pump it out.

Hope this helps move you forward and in fact solves the issue. These are all my own images which I capture on the job, so they are "real world" scenarios, not just some hypothetical possibilities.

Let me know how you make out, I'll watch for your progress report.

Good luck.

Regards,

Macmarkus :)

Posted on Sep 02, 2010

blueextc3221
  • 15935 Answers

SOURCE: whirlpool duet washer GHW9100LW1 getting f2 error.

"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 21, 2010

blueextc3221
  • 15935 Answers

SOURCE: duet whirlpool ghw9150L - run diagnostics and goes to 03 then f/h

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Oct 01, 2010

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Hi,

1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
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What does F-02 flashing on the display of my Whirlpool Duet washer mean?


Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

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Whirlpool front loader will not drain..did diagnostic test (c01 -c07) checked and cleaned coins from the filter. unit hums but will not drain..oh on c05 it didn't drain either...nor did it do its'...


Hello, Welcome to FixYa. Based on your description you've already done a pretty good job of diagnosing the problem...now you just need to replace the pump. If it just "hums" on test step #5 (drain test) that will directly effect step #7 (spin test) since these units (almost any washer in fact) will not spin without a complete drain these pumps aren't cheap as you may already know. Of course you should do a final check to be certain the pump isn't "jammed" by some debris, otherwise it is the pump. Let me know how you make out or if you need further assistance and I'll try to help in any manner I can. Thank you for choosing FixYa and good luck. I hope you will take a moment to rate the assistance/info I provided here today, it is very much appreciated. Regards, Macmarkus :)

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Whirlpool AWM 5080 the timer wont advance, I have run through the diagnostics test thats in the service manual and everthing seems to be working fine, but when I start a cycle it will fill up agitate then...


First check your washer plug to see if the connections are tightly screwed. Next check your filter if you haven't for long.

Remove the 3 screws at the bottom of the front panel under the washer door. Your filter door will be light brown. If you find a hose there it is to drain out excess water (water that could not be drained by your pump) After you hv drained unscrew the cap and remove all the junk inside. Have a large plastic bag to catch junk and water. Refit carefully after cleaning out. If not solved, something shd be blocking your pump, check this out. Door locked? Press "end of cycle" for 3 seconds, wait for 2 minutes & try the door. F-21 filter blocked.

How abt a nice rating for the free help? Thnks

May 22, 2010 | Whirlpool Duet GHW9150P Front Load Washer

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Monthly Cleaning Protocol


  1. Hello. here it is: Use only the proper amount of HE (high-efficiency) detergent in your Duet. Whirlpool has stated that using too much detergent or fabric softener in the Duet can ruin a high-speed spin bearing responsible for spinning the basket. The replacement part is approximately $600. Whirlpool also claims that using too much detergent or softener can cause fungus growth.
  2. If you have mold and mildew problems with your Duet, check the filter trap. Unplug the washer and remove the three screws in the seam between the door and the bottom panel to remove the bottom panel. The Duet drain pump has a design flaw that leaves about a cup of water in the filter trap under the tub. Clean out that filter with bleach every month or two to eliminate mold problems.
  3. Put small items in a mesh bag before washing. There is a good chance they will get lodged in the Duet's filter trap, if you don't. Check the filter trap mentioned in Step 2 monthly to make sure there aren't any small items blocking the filter.
  4. Remove your detergent dispenser every month and wash with warm water and bleach to prevent mold buildup. Remove the fungus smell from your washer with Affresh washer cleaner. Always keep the washer door open when not in use.

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I have a whirlpool duet sport with an error code F21. It is not a blocked drian pipe, and is making a noise with the pump.


check drain trap for restriction
If the drain time exceeds 8 minutes, the water valves turn off.
This error code is only shown in Diagnostic test.
Possible Causes/Procedure
- Ask the customer how much detergent they are using and if it is HE
detergent. May have too much suds present causing this condition.
- Turn washer ON to verify pump operates; run the drain cycle.
- Check the drain hose and make sure it is not plugged or kinked.
- Unplug washer or disconnect power
- Make sure that wire harness connections at the Drain Pump, Pressure SW,
& CCU (DP2, PR6 cavities) connectors are not broken or with wires detached,
and that connector internal pins are visible.
- Check continuity from the Drain Pump & CCU (DP2 cavity) connectors.
- Check continuity from the Pressure SW & CCU (PR6 cavity) connectors.
- If the continuity diagnosis failed, Main Harness must be replaced.
- Make continuity test to the Pressure SW. See page 8.
- Check the resistance of the motor pump. See page 8.
- Plug in washer or reconnect power.
- Run the drain cycle.
- If the failure continues, unplug washer or disconnect power.
- Check the drain pump filter for foreign objects.
- Disassemble the drain pump from the washer.
- Check that the impeller is not detached from the motor shaft. If the
impeller is detached from the shaft, is broken or has any scratches,
the drain pump must be replaced.
- Plug in washer or reconnect power.
- Verify the unit operation by performing the Diagnostic Test cycle.
See page 5.
- After the diagnostic test has finished, unplug washer or disconnect
power and wait for 15 seconds.

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Try this: remove the front lower panel and inside there is a pump filter clean out, open up and clean out the trap that should solve your draining issue. Good luck!

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