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Nortel 5520 24t switch

We have forgot RW password of nortel 5520 l3 switch. i want to know how get the password without resetting l3 switch.

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Posted on Jan 02, 2017

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SOURCE: how to reset the Password n 3510-24T Nortel switch

Hi Try the following - it should go back to factory default settings

There can be times when you need to factory reset a switch. This process can be accomplished through the CLI but if you've lost the switch password you'll need to follow a special process. This process should work for any of the Ethernet Switches (450, 460, 470) and the Ethernet Routing Switches 2500 Series, 4500 Series, 5500 (5510, 5520, 5530) Series. There is a different process to recover lost passwords on the Ethernet Routing Switch 1600 and 8600. Please note that by factory resetting the switch you will loose all configuration settings. It will be as if it just arrived from the "factory".

Follow these steps:

1. Connect to the console port of the switch (9600,8,N,1)

2. Reboot the switch.

3. When the first line of the diagnostics tests is displayed, press CTRL-C. The system then displays a menu.

4. Select option "i" to factory default the switch.

5. Select option "a" to run the agent code.
Upon boot up, the switch will be in a factory default configuration

Posted on Sep 29, 2010

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1 Answer

Nortel 7208, locked out of mailbox. Forgot password. tried 120000; says "locked out" can't get in. It is work phone need to get messages. Please help.


To reset the password on the mail box you need to go to a M7310 phone on your system. It has 3 buttons under the display. You need to press the "Feature" button and 983, then enter the password 120000 (this one is used if you have 2 digit extensions 1020000 is used if you have 3 digit extensions) . Next in the display you will see mbox-AA-othr above the soft keys. Press the button below mbox. Next enter your extension number. After that you should see the screen to reset your password. This will reset the password to 0000. When you go back to your own extension and log in to your mailbox it will prompt you to change your password. If you password120000 or 1020000 doesn't work try 121111 or 1021111, the last 4 digits are the password for the admin mailbox.

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3 Answers

My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you your mailbox extension

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I don't know teh default password for NORTEL ERS4526T-PWR AL4500A13-E6


all nortel sw default pass is username rwa pass rwa. please try this and let me know

Feb 25, 2011 | Nortel 4526T 24-Port Gigabit Ethernet...

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How do I change a password on a mailbox without knowing the old password


you can go into programming under f 983 and administer the mailbox. from here you can reset the password

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there might be a reset button in the back of the router or you can try your routers ip address or give them or your ISP a call and tell them to reset it.

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Locked my voice mail and forgot my password


Call your provider and establish your identity. They should then be able to either give you the password or reset it for you.

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1 Answer

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How to Change a Mailbox Password 1. To access the voice mail system press Feature.
2. Press 9 8 3.
3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344)
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

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1 Answer

I forgot my password


Find and depress the reset button on the bottom/back of the unit to hard-reset the router to factory defaults. Note: this will lose all user configured options but will set the login for the router back to defaults. Check your owners manual for the default login and configuration options.

From what I have been able to research on this router, the username and password for this router may be:
USERNAME: sysadmin
PASSWORD: nortel

But this information is unconfirmed.

Mar 04, 2009 | Nortel Networks BSGX4e Business Services...

1 Answer

Nortel norstar


ON NORTEL DO A FEATURE 983 PASSWORD IS GOING TO BE 120000 AND THAT WILL PROMPT YOU THRU RESETING THE PASSWORD IF THAT DOES NOT WORK DO A FEATURE 985 PRESS 9THEN TYPE IN (RESET SM ) THEN TYPE IN (PSWD) AND IT WILL GO BACK TO DEFAULT . PS THE SM STANDS FOR SYSTEM MANAGER

Jan 25, 2008 | Nortel Norstar 16-Line PBX Speakerphone

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