Question about Xerox DocuMate 632 Scanner
Posted by Anonymous on
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Posted on Jan 02, 2017
Clean the rubber rollers with Iso Propyl Alcohol. If worn out replace them. Fan the papers so that they are not sticky. This should work.
Posted on Aug 29, 2009
I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:
Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.
The following solutions can help resolve poor scan quality.
Solution 1 - Adjust the scan settings
Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
Note: Calibration only applies to sheetfed scanners.
Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Posted on Jan 10, 2010
SOURCE: 250 error on documate 510 xerox
When scanning you receive an error 250.
This problem can be caused by several different things but is often a driver or communication problem.
Here are several solutions that can resolve this problem:
Solution 1 - Check for communication problems
Using any of the following can cause communication errors:
If you still receive the same error message, try a different USB cable.
Solution 2 - Redetect the scanner with Hidden Devices
Windows Vista, XP and 2000 users
If the power for the scanner is plugged into a surge protector, battery backup (UPS), or extension cord, plug the scanner directly to the wall.
Solution 4 - Check for conflict with other devices
This error can also be caused by a conflict with another USB device.
If possible, you should try the scanner on a different computer. If the scanner works correctly on a different computer, then the problem is environmental and may be related to your chipset. See solution 6 below.
Solution 6 - Check the computer's chipset
This problem can also be caused by the computer's chipset. To check the chipset:
ME and 98 users: Right click on 'My Computer', select 'Properties' then click the 'Device Manager' tab.
Posted on Jul 13, 2010
Tips for a great answer:
I am a Support Engineer with Xerox Scanners.
If the Drive belt came loose or broke off from the scanner, the best suggestion I could recommend is to replace the scanner. We do not sell the drive belt to replace or fix the scanner.
We recommend to contact us, so we could provide you further assistance with your issue. Contact us at 800-648-0410.
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