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Dell laptop blue line screen

Heloo there i have dell latitude e5420 3 yrs old laptop while watching video it keeps crashing and i get blue screen with physical memory dump what should i do

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  • 16 Answers

Seems you may have issue with the video player software program install an other video player like VLC. If the problem persists you may have issue with your hardware. Try one or all of these see if it helps:
1)Try using the laptop without the battery for a while if you do have battery on. Also try these:
2) Go to Bios you should be able to find memory diagnostics if not you would need to create a Hiren bootable CD there is diagnostic tools there.
3) You could try checking the harddrive for bad sector - right click on the drive letter (e.g. drive C) in my computer then go to Properties --> Tools --> Check choose both options will ask you to restart let the scan run while restarting.
4) If you have 2 Rams on the laptop takeout one and use only one do with both see if the problem is with one of them.

Posted on Nov 26, 2013

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

Benimur
  • 6966 Answers

SOURCE: BEGINNING DUMP OF PHYSICAL MEMORY

Hi, Normally a blue screen of death (BSOD) with memory dump is indicative of a fault in the: Hardware- 1. Possibly memory; 2. video; or 3. motherboard. In some instances, Software- a. Drivers; or b. the Operating System itself. You may want to check the memory installed in your laptop. Some versions have them underneath the keyboard while most would have it at the bottom covered by a lid/plate secured with 1 or 2 small screws. The memory will spring out if you unlock the two side clips. You need to clean the little gold contacts with a pencil eraser. Re-insert back securely and try again. If the above does not correct the BSOD, you may need to replace them. Hope this be of some help/idea. Post back how things turn out or should you need additional information. Good luck and kind regards.

Posted on Oct 05, 2007

  • 16 Answers

SOURCE: 2 problems in one

Depending on what operating system you are using, I suggest repairing the operating system. For windows xp here is a guide that you can follow http://www.michaelstevenstech.com/XPrepairinstall.htm.

For windows vista
http://www.bleepingcomputer.com/tutorials/tutorial148.html

Posted on Apr 16, 2008

Riztech
  • 731 Answers

SOURCE: Blue screen physical dump error

Hi

They virtual memory should have been exceeded the limit.

Step 1:

Power Drain:
1.Disconnect all the cabled from laptop, including Memory card and wireless card(wi-fi)
2.Take out the batteries
3.Press and hold the ON button for 30 seconds
4.Put the batteries in and boot the laptop.
if its does not works

Step 2:
Upgrade the RAM memory of the Laptop

Thanks
Riz


Posted on Jan 13, 2009

acdr
  • 1913 Answers

SOURCE: blue screen on my inspiron 6000

your hard disk has some eror it must need fixing.u can format your harddisk with win xp recobery disk.

Posted on Mar 16, 2009

mopar2009
  • 32 Answers

SOURCE: inspiron 600 m Dell blue screen

Try this: Reboot and select Recovery Mode, then from the c:\windows prompt type: chkdsk

Let it run through checkdisk then try it should boot up.

Posted on Sep 15, 2009

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