Question about Xerox WorkCentre Pro 555 Plain Paper Laser Fax

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Printer producing dirty copies

I just started printing copies of a document on my Xerox workcentre 6015. The 1st copy was fine, but the following 7 have smears of toner, patterns from the document, on them. Do I need to replace a part, and if so, which one? I have had the printer for several years, and it has not caused any problems before!

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  • Expert
  • 304 Answers

It could be that the roller needs cleaning, how you do that, I don't know, but that's my guess. try printing blank white pages and see if they come out dirty

Posted on Nov 26, 2013

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: Replace Drum

Start by trying this.
NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.

  1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
    1. Yes
    2. No
  2. Press [1], then press [Enter]. The screen will display: Completed.
  3. Press [Stop] to return to the Standby Mode.
If that doesn't work try this. You may not be able to perform step 1 but that's ok.
> Support & Drivers > WorkCentre Pro 555 Support > Search Results Solution: Print / Clear Documents From Memory bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif
Any documents stored in memory due to an error condition will print after the error is corrected. The errors may be: 'paper tray(s) out of paper,' 'paper jam,' or 'out of ink'.
  1. Print a Pending Jobs report to determine what types of jobs are in memory. Press the [Menu] (up arrow) button, then press [2], [2].
  2. If there is a job with the status of Resend Stored Fax, turn off the Resend Stored Fax feature to delete the job.

    To turn off Resend Stored Fax:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [3], [0], [4].
      The screen will display: Resend stored fax
      1. On
      2. Off
    2. Press [2] to disable the feature.
    3. Press [Exit] or [Stop] when the menu selection screen displays to return to the Standby Mode.
  3. Print the ITU-T mailbox report to determine if there are any mailbox documents. From the Standby Mode, press the [Menu] (up arrow) button, then press [2], [4].
  4. Print any documents stored in an ITU-T Mailbox:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [1], [8].
      The screen will display: Mailbox
      1. Confidential
      2. Bulletin board
      3. Relay request
      4. Setup & delete
    2. Press [1] to select Confidential mailbox, or [2] to select Bulletin board mailbox.
      The screen will display: Confidential (or Bulletin board)
      1. Print mailbox
      2. Send to mailbox
      3. Poll from mailbox
      4. Store to mailbox
      5. Delete contents
    3. Press [1] to print from the selected mailbox.
      The screen will display: Box number (20 max)
      [_]
    4. Use the numeric keypad to enter the mailbox number, then press [Enter]. NOTE: If you entered a password when creating the Confidential Mailbox, you must enter that password now to print the document.
    5. Enter the password if required, then press [Enter].
elem_1_spacer.gif elem_1_spacer.gif

Posted on Jan 08, 2008

  • 2072 Answers

SOURCE: workcentrepro 575 will not reset

This should reset that for you.

NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.

  1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
    1. Yes
    2. No
  2. Press [1], then press [Enter]. The screen will display: Completed.
  3. Press [Stop] to return to the Standby Mode.

Posted on Aug 14, 2008

  • 3 Answers

SOURCE: I need to know where

PostScript language support is available as an upgrade kit from Xerox - You need to buy it and I was advised it is around the £400 mark.

Posted on Jun 17, 2009

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I am assuming you are using the document feeder, either way, usually found through the options one the menu once you select the copy tab. Select all the options you want applied to this particular job and then copy. If you wish for them to be permanent please go to Xerox's website and download the applicable manual - usually the system administrator's manual.
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