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Toner smearing on printed copies Xerox workcentre 6015

Just started printing. 1st copy fine, following 7 all have toner smears from the document (same patterns etc)on them.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: Replace Drum

Start by trying this.
NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.

  1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
    1. Yes
    2. No
  2. Press [1], then press [Enter]. The screen will display: Completed.
  3. Press [Stop] to return to the Standby Mode.
If that doesn't work try this. You may not be able to perform step 1 but that's ok.
> Support & Drivers > WorkCentre Pro 555 Support > Search Results Solution: Print / Clear Documents From Memory bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif
Any documents stored in memory due to an error condition will print after the error is corrected. The errors may be: 'paper tray(s) out of paper,' 'paper jam,' or 'out of ink'.
  1. Print a Pending Jobs report to determine what types of jobs are in memory. Press the [Menu] (up arrow) button, then press [2], [2].
  2. If there is a job with the status of Resend Stored Fax, turn off the Resend Stored Fax feature to delete the job.

    To turn off Resend Stored Fax:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [3], [0], [4].
      The screen will display: Resend stored fax
      1. On
      2. Off
    2. Press [2] to disable the feature.
    3. Press [Exit] or [Stop] when the menu selection screen displays to return to the Standby Mode.
  3. Print the ITU-T mailbox report to determine if there are any mailbox documents. From the Standby Mode, press the [Menu] (up arrow) button, then press [2], [4].
  4. Print any documents stored in an ITU-T Mailbox:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [1], [8].
      The screen will display: Mailbox
      1. Confidential
      2. Bulletin board
      3. Relay request
      4. Setup & delete
    2. Press [1] to select Confidential mailbox, or [2] to select Bulletin board mailbox.
      The screen will display: Confidential (or Bulletin board)
      1. Print mailbox
      2. Send to mailbox
      3. Poll from mailbox
      4. Store to mailbox
      5. Delete contents
    3. Press [1] to print from the selected mailbox.
      The screen will display: Box number (20 max)
      [_]
    4. Use the numeric keypad to enter the mailbox number, then press [Enter]. NOTE: If you entered a password when creating the Confidential Mailbox, you must enter that password now to print the document.
    5. Enter the password if required, then press [Enter].
elem_1_spacer.gif elem_1_spacer.gif

Posted on Jan 08, 2008

  • 2072 Answers

SOURCE: Have a Xerox M20i. Copy

You need to clean the scanner. You can try doing the shading adjustment to calabrate the scanner but most likely the mirrors are hazed up. Since you can print fine you eliminate the laser.
To do the shading adjustment, you need to press in order,,, Menu # 1934, You will see a " T "on the screen, that will be the tech mode. Press the machine status, then go to maintenance, then scroll to shading. Place 5 sheets of white paper on the glass and then run the shading adjustment. turn the machine off and on, and run copies again. But most likely you will have to take the scanner off and clean it.
If you want to clean the scanner let me know, I will send you directions on how to do that. The mirrors in that scan head tend to haze up.

Posted on Jan 06, 2009

  • 990 Answers

SOURCE: xerox xe80 workcentre prints almost black copies

Hello sir; Just replace drum cartridge, it will take care your problem. GOOD LUCK!

Posted on Jan 07, 2009

faxman789
  • 297 Answers

SOURCE: Blurry Copies on Xerox WorkCentre C2424

There are three typical reasons for fuzzy text

1. Y-axis drum rotation problem.
2. Wrong drum temperature.
3. X-axis movement problem.

Sometimes the y-axis encoder will get oil inside and confuse the sensors, causing fuzzy/blurry print.

Most likely the drum assembly will need replaced.

Posted on Jan 17, 2009

  • 1 Answer

SOURCE: xerox pe220 cannot copy

i have the same problem too with my pe220. fortunately, i just purchased a new one which i planned to give to it to a relative, and I was able to figure out that the cause of the "function impossible" displayed.
the problem just occured this morning and I have tried downloading and updating the firmware too, clearing the memories, etc but cannot get the copier to work (can't print thru the pc also).

i then borrowed the new toner cartridge of the new pe220 and installed on my old one and i was able to print and copy again. the problem then is due to the chip memory.

the problem now is how to reset the serial eeprom chip in order to reuse the toner cartridge again.
hope this helps.

Posted on Mar 10, 2009

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1 Answer

Xerox 4620 is printing smears all over the page. I replaced the drum but it is still happening. Not sure what could cause this prblem


ask yourself this . Is the paper warm or hot when it has been printed on ?
check fuser unit .
No heat equals unbonded toner on paper equals smearing of toner on paper.

Oct 20, 2015 | Xerox Laser Printers 4620/DN Phaser 4620DN...

1 Answer

My xerox 6015 will print documents that I have previously printed even tho I am not requesting it to be printed. Nothing is in the print queue to cancel. what is wrong with it?


I assuming you mean you get 2 prints when you only asked for one. Looks like the driver default settings are set to 2 copies.
If you can use the copy facility and print one copy that sort of eliminates the printer. The problem must be further up stream towards the computer sending the print.
You also. If he like to remove the print driver and reinstall it, the default must always be set to 1 copy.

Feb 21, 2015 | Xerox Workcentre 6015/Ni Color Laser...

1 Answer

Toner smears on all print outs. Looking for what part to replace.


Do you mean when the print comes out the toner smears on the paper when you touch it? If so, then it's the fuser that isn't working properly.
However, if you mean when the print comes out there is smeared toner in various places on your print, but the smears are fixed to the paper, then the cause is more complicated and could be caused by a number of different problems within the printer.

Mar 03, 2014 | Xerox FaxCentre F12 Laser Printer

1 Answer

Printer producing dirty copies


it could be that the roller needs cleaning, how you do that, I don't know, but that's my guess. try printing blank white pages and see if they come out dirty

Nov 26, 2013 | Xerox WorkCentre Pro 555 Plain Paper Laser...

1 Answer

The copy will print, but parts of the copy are smeared and can be wiped off with fingers leaving nothing on the copy in those areas.


Bad fusing unit. The fusing unit is the assembly that get hot and "fuses" the toner onto the paper just before the paper exits the machine. If you or someone you know is mechanically inclined you could replace the unit yourself. $150 to $180 for the fusing unit.
precisionroller.com has them. Part# R3200
Replacement consists of removing the back cover so you can unplus the wiring. The opening the right side door and removing 2 mounting screws.
Good Luck and Thank You for uning Fixya.

Jun 21, 2010 | Xerox WorkCentre XL2140df Laser Printer

1 Answer

RICOH 1224C COPIES ARE SMEARED


Smeared output can also result when you refeed a printed page into the printer to make a double-sided page. This happens because the rubber rollers that grip the paper to pull it into the printer can pick up toner from the first side’s printing and smear it. So before replacing this is an easy thing to check. Printing multiple pages consecutively will make the pages print progressively cleaner.

Smeared toner also happens because the nonstick coating on the fusing roller is scratched or has baked-on debris. This can happen if the printer is in a dirty environment especially. If you are comfortable removing the fuser, you can try to clean it with a soft cloth and alcohol, but make sure you let it cool down first!

If this does not resolve your issue then make sure the fuser is heating; if not, the thermostat is bad and you will most likely need to replace the entire fuser assembly. This will be pretty expensive to repair so hopefully it's one of those other issues.

May 12, 2010 | Office Equipment & Supplies

1 Answer

Black ink smears everything.


you may have to clean the print head. since the jam cause the smear, and there still have some ink left on the print head.
you wouldn't get aclean copy till all of the ink trace are gone.

May 20, 2009 | Canon Office Equipment & Supplies

1 Answer

My copier smears the middle portion of printed documents.


Cleaning the roller (drum) may have made things worse. You will need a new toner cartridge. However you should try and get a replacement from your supplier if the cartridge is not too old

Jan 02, 2009 | Canon imageCLASS D661 Digital Printer

1 Answer

Blurry Copies on Xerox WorkCentre C2424


There are three typical reasons for fuzzy text

1. Y-axis drum rotation problem.
2. Wrong drum temperature.
3. X-axis movement problem.

Sometimes the y-axis encoder will get oil inside and confuse the sensors, causing fuzzy/blurry print.

Most likely the drum assembly will need replaced.

Dec 03, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

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