Question about Vacuums
The Dyson Dc41 ball is making a grinding/friction sound when I push it. I cleaned the filter, and replaced it; then that's when the sound started.
Posted by Anonymous on
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Posted on Jan 02, 2017
The belt that rotates the beater bar may be damaged - call the Dyson helpline for troubleshooting and for a solution to the problem.
Posted on Jul 30, 2009
SOURCE: after start turn on Dyson
Sorry to hear you're having difficulties with your DC24. It's probably best if you get in touch with us directly, so one of our experts can run through some troubleshooting over the phone with you to identify the cause of the issue, and will be able to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Aug 30, 2011
I'm sorry to hear you're having difficulties with your DC25. If you're concerned about the filter, I'd encourage you to contact us directly as we should be able to help. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - please have the machine to hand when you call. If it's necessary to replace the filter, we should be able to do this under the terms of our 5-year guarantee, as long as the machine has been used in accordance with the terms and conditions listed in the user guide. All you need is a copy of your proof of purchase.
Dyson Online Customer Support
Posted on Feb 10, 2012
I have exactly the same problem and it appears to be a design flaw. The central roller on the baseplate (the plate that's in contact with the floor) disintergrates meaning that the faceplate is complete contact with the floor creating a vacuum. This then makes it almost impossible to use on smooth surfaces. I reported mine to dyson and they sent out a replacement brushhead. However, within three months of fitting the replacement part the same problem has re-occurred. Look like i'll need to call dyson again !!!!
Posted on Jul 15, 2013
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