Question about Brother DCP-340CW All-In-One InkJet Printer

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Display says Unable to clean and wil not clear.

Message on display says unable to clean. I have followed the trouble shooting guide and I have check paper path and it is clear. Th eproblem will not clear

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When you have purged , cleaned the print heads, your Brother Printer about 6,450 times it will be unable to print anymore. This is because they recommend that the printer is serviced this will cost you up to £120 (not bad for a printer that costs £60 NOT!!!)

The simple way is to spend £25 and buy your own replacement pads if you are up to taking the printer apart, see service manual this is hard to get hold of as are these instructions !!!!

In the mean time you can RESET this purge count back to zero using the MAINTENANCE 80 menu, to continue using the printer for a while until you get the new pads. But it on a tray as if they are full they may start to leak onto your desk....

1 . Press (MENU) (MONO START) then (^) OR <the up arrow> four times, the Photo Capture and Red Exclamation Lights will then flash.

2. Press (^) eight times until you see <8> then press (SET)
3. Press (^) twice until you see <0> then press (SET)

You will now be in MAINTENANCE 80.

4. Press the (MONO START) its a toggle until you see PURGE:6451 ( I guess this means you have cleaned the heads over 6,450 times their threshold level.) you will need to enter the code <2783> to RESET it.

5. Press (^) twice until you see < 2 > then press (SET)
5. Press (^) eight times until you see < 7 > then press (SET)
5. Press (^) nine times until you see < 8 > then press (SET)
5. Press (^) four times until you see < 3 > then press (SET)

The Printer will beep then reset counter will be at ZERO <0000000>

Posted on Sep 23, 2009

  • 1 more comment 
  • julz_lax_101 Jun 14, 2011

    thanks a lot....i was able to solved my problem...

  • kitkatt100 Jun 20, 2011

    worked like a charm.... i am impressed. thanks.

  • lee786celtic Jun 22, 2011

    fantastic just saved me from the brother sting

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Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
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