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I purchased a Proelectrix Verona wall mountable LED Fireplace. I purchased it last year bit didn't install it until now. Everything was in the box except the remote. I'm having trouble getting a replacement remote. Where can I get a replacement to enjoy the full range of the fireplace.

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Propane fireplace insert won't light

Gas apliances have safety features built into them so you don't blow yourself up. The pilot heats a thermocoupler which tells the gas valve there is a flame, open the main gas to the burner. If you can see the flame area of the pilot look for a round post about 3/16 inch in diamiter. This should be directly in the flame, if not bend the bracket so it is in one side of the pilot flame. The thermocouple is attached to a mounting bracket. This will be held in place by a 1/4 inch hex screw. remove the screw and the capilary tube leading to the gas control valve. Before you do anything, close the main gas supply to the fireplace and disconnect the power to the fan. You may need to semi dismantle the fireplace to get the thermocouple. The gas valve end is a brass 1/4 pipe thread plug. Turn the outer nut and remove without twisting the tube. Reverse this order to install a new one. Besure not to twist the capilary tube, tighten brass nut 1/4 turn past hand tight. Your better heating supply house will have these in stock. Restarting the pilot will take a few tries because the gas was off. Your gas suplier would charge about $75 to fix this. if you don't have the proper tools and it dosen't look pretty stright forward don't do it. You could get dead.

Posted on Dec 02, 2008

  • 2457 Answers

SOURCE: light soot around propane fireplace vent

burners burning yellow , in complete combustion , blocked air ways to burner , it needs a service soon as poss

Posted on Jan 12, 2009

billyvangogh
  • 108 Answers

SOURCE: I cannote get my remote to operate the fireplace.

The remotes are often a problem...I would advise against repairing it....sometimes the sensor for the vent isn't visible enough for the remote...the wires or sensor can be melted....The best/cheapest solution is to run a wire from the same two contacts the remote sensor are hooked up to on the gas valve...and install a switch on the wall....Turn the fireplace on with the flick of a switch....a Thermostat can also be connected to operate the fireplace using the same contacts as the remote

Posted on Oct 26, 2009

  • 3368 Answers

SOURCE: My propane fireplace pilot light goes out when the

I am just guessing but it may be set to low. The rush of air when it extinguishes could be blowing it out.

Good Luck,
Gilshultz

Posted on Nov 30, 2009

  • 1 Answer

SOURCE: My Heater stopped working on my HEF33 Electric fireplace

We have had this same problem with our heater. But I went online to find out where I could purchase replacement parts. The company that sold the fireplace went out of business. I also went on-line to try and fine a universal replacement part. So far no help to be found.

Posted on Dec 12, 2009

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Need some troubleshooting tips on a fireplace. I've got the pilot on but when I flip the wall switch nothing happens.


Most of these unit are controlled with a millivolt signal that is generated from the thermopile.
We see this often at the beginning of the year.
Remove the wires from you wall switch and clean them so you have new metal showing and tighten them back to the wall switch.

With your gas valve in the on position try the switch.

If this doe not work do the same thing to the wires on the gas valve where they hook to the TP/TH connecting and the Th connection.
More information can be found at www.allpartsinc.com

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Can you give me some advice on, how to mount a 46in tv above my non working fireplace mantle?


You would have to use a mounting bracket specifically designed for the type of installation you describe and it certainly would have to be fastened into the studs behind the sheetrock. A TV of that size will be heavy to lift and install in the bracket

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Smart stat 2 fireplace remote chirps similar to a smoke alarm. batteries have been replaced twice. Chirps at the receiver which is a plug in style no batteries. The beep can be stopped for a few hours by...


The chirping has nothing to do with your fireplace or electrical. The Smart Stat II remote is for use on a millivolt system only. The receiver sends out a signal every 15 minutes. If it can't find the hand held remote, it will chirp. The hand held must be within a 15 foot range. There were some issues with the remotes back in 2009, I believe. They were faulty and would chirp for no reason. They were covered under warranty for one year. In my opinion, these remotes are not as good as they should be. A TV remote lasts for years without missing a beat and has a better response rate. I've seen these replaced up to three times a year. At $229 a pop, hmmmmmm. You be the judge. Sorry for the side track. Move the hand held closer to the fireplace. The decorative front that is on the fireplace can also interfere with the signal as the receiver is under the fireplace and the metal front can stop the signal. Either pull the receiver out from underneath and set on the hearth or just pull it closer to the front to keep hidden. Another issue with low voltage systems is dirty connections. If your wall switch or remote just suddenly stops working, try unplugging all connections and reconnect. Being low voltage, any bit of corrosion will prevent it from completing the circuit. Gas fireplaces are not difficult to work on or maintain. Just use common sense. There is a 110v outlet underneath to power the fan and any kind of electronic ignition there may be. So be sure to lock out the breaker if needed and shut off the gas supply. Most electronic ignition systems have a battery backup that will start the fireplace and radiate heat. Batteries should only be installed when the power is lost or they will corrode and be useless. The respective brand website usually have owners manuals and replacement parts breakouts for your review or download. Hope this helps. Crank up that fireplace and stay warm!

Sep 01, 2011 | Skytech Smart Stat Fireplace Remote for...

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I cannot get the fireplace to light up or make crackling sounds on the Barbie Dream Townhouse.


The fireplace most likely came loose in shipping. If you can get your fingertips behind the fireplace and pull if forward a bit.... then it is loose. The is a bar/clasp behing the fireplace the top needs to rest/attach to.... lift up and push back on the fireplace until it 'clicks'. (you will feel it when it sets in properly) One attached correctly to the wall... when you push button to make the TV go up - the fireplace also lights up and makes sounds.

Dec 24, 2010 | Mattel Barbie 3-story Dream Townhouse...

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I have a Dimplex Fireplace with remote control. I believe the model number to be BF335STP/DXP. We have had this fireplace for almost 2 years. When we have a power outage you have to follow some...


There was a recall on some of the remotes. Check to see if yours is one of them. If you take the plug put of the remote box, and just plug it directly into the wall,it should work.

Nov 30, 2010 | ACE Dimplex (r) Compact Electric Fireplace...

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Help troubleshooting an FMI GL-850E Gas Fireplace


It sounds like the Ignition Control Module went out, as I've heard the vibrating noise you speak of just before the module "dies." You most likely have the gray Robertshaw control module box located under the fireplace connecting the power to the gas valve. You will need to have a Certified Gas Fireplace Specialist look into this issue and replace, if necessary.

Dec 07, 2009 | Heating & Cooling

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MCM Philips Mcm298/37 Wall Mountable System - volume on timer


im looking for the same unit to buy, do u know whrere i can purchase one used or new

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Wall mount for 52in tv ?


Here is a mount rated for your size TV http://www.bhphotovideo.com/c/product/518312-REG/Bentley_PLAW_6000FB_PLAW_6000FB_32_60_Flat_Panel.html

Also, be VERY careful mounting ANY plasma above a fireplace. Plasma sets are typically convection cooled to avoid the noise of fans. The heat from a fireplace will GREATLY reduce the life of the set. When people I know insist on putting a set above a fireplace I usually insist they install a cooling fan with ducting that will vent fresh air to the set. If you are concerned about the temp of your set simply consult the owners manual for operating temperature and measure the air above the fireplace yourself. BHphotovideo.com typically has good prices on mounts along with amazon. most other places like bestbuy or circuitcity will stick you on the price of the mount because they make their money from accessories. Also, why did your last set die? plasmas are typically rateed for 10+ years, did yours over heat and start to change colors?

May 17, 2008 | Televison & Video

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