Question about Dell Latitude X300 Notebook

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Lost all USB functionality on my Dell Latitiude x300

Cannot access or use any of my USB ports, weather on the docking base or the laptop itself. The DVD drive module which is plugged on the docking station, also cannot be used coz it uses the USB circuitry and functionality. The problem started after I've completed its clean up from a virous/spyware attacks. I had several attempts to fix it, by fixing the registry codes/entries; as advised by Dell and microsoft support services, also some GURUs advice; but nothing worked. Could the USB circuitry physicaly be damaged or the BIOS corrupted? If yes, how can I then check/test those to confirm?

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  • wissam57 May 10, 2009

    Thanks "irfanview" 4 ur advice. That was one of the options I have been considering, although it will be a bit difficult to achieve without the DVD drive being healthy and active. The BIOS though I am a bit too careful to consider, at least not for the time being, as it could render my machine useless if not done properly, and I cannot spare this machine right now.

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  • 37 Answers

Hi Wissam !!
Fresh operating system installation is your last option before this you please try to refresh your BIOS. Hopefully it will solve your problem. If you still have any question let me know please.
Thanks

Posted on May 08, 2009

  • Irfan Riaz
    Irfan Riaz May 11, 2009

    Hi again ! I am not talking about updating just asking you to refresh your BIOS it wont affect anything.Thanks

  • Irfan Riaz
    Irfan Riaz May 11, 2009

    Refreshing is just a 1 minute procedure in which we simply rearrange a jack ( just like a small jack at the back of hard drive) of mother board and then simply restart your computer. If you are not familiar with this i would recommend you to show your pc to computer technician.

    Good luck

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