Pitney Bowes "Personal Post" print head cleaning

You can download a copy of the user manual from here.
Pitney Bowes 3400 PRINTER OPTION Manuals

You may want to contact Pitney Bowes customer support:
Pitney Bowes Support United States

Addressing Original Question: Its essential that the PB E700 machine is linked to Pitney Bowes account to either a) add postage or, b) carry out an Inspection. within 90 days or machine will start flashing "Inspection Due" if this is ignored after a further 30 days the machine will start flashing "Inspection Required" and stop printing! Perhaps this is the solution required.
a) First Connect machine to telephone line as if you were going to top up with postage.
b) Press "Refill"
c) Press "0"
d) Press "Enter"
Machine should display your current balance with PB.
And the Inspection message will be cleared.
Hope that helps. I also misunderstood the "Inspection" message thinking it was referring to a maintenance requirement, when it is actually an antifraud/security requirement of the postal authorities to check location and usage of the machine.

tha cd rom drive dont have

This machine doesn't really print out reports. The copy counter is inside the front door.

your thermal print head is bad. This is a very old machine and I do not know where you can get parts. This machine is no longer supported by field repair

press function, print incomplete command report, then go to function 4 and use command numbers on report to delete.

I know this is something that you may not want to hear... I used to work for Pitney Bowes fixing postage machines.. these machines have inkjet printers in them. If you use refills other words ink not from the manufacturer it will cause you problems. I know that it might work a few times without problems... but I have seen it first hand at Pitney Bowes... If you don't use the manufacters ink it will destroy your printers. In your case go back to using the Brother cartridge... see if that solves the problem. Which it very well could work off the Brother again. Printer manufactures do this on purpose you have to buy their ink! In any case good luck.

cdixon18
The Man Inside the Machine

You only have the option of getting a cleaning kit from pb or the like. There isn't a way to dump fluid as far as I know.

The drum or the cleaning unit has gotten too worn. call 18002435556

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