Question about EnGenius DURAFON1X DuraFon 1X System Phone

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I have 2 EnGenis DuraFon 1x each on seperate bases 1 can only receive calls and not make them and the other can receive and hear but can not speak out.

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1 Answer

Phone is not taking calls from the base unit


It is not receiving phone calls or the intercom to the handset does not work? Try reregistering the handset. You must be at the base to do this.

Jan 27, 2015 | EnGenius DURAFON1X DuraFon 1X System Phone

2 Answers

Engenius handsets won't respond


Will likly cost more to repair that replace. Sorry, that is the way our society is today....throw away what dosen't work.

Jul 27, 2014 | EnGenius DuraFon 1X Handset DuraFon 1X-HC

2 Answers

No and we have two phones and neither of them can hear the incoming call yet they can hear us. Nothing happened to the phones they were working and then they did not.


Not likely defective, just need to be reset. If I understand correctly, no ring with an incoming phone call, but the intercom feature works fine. The ringer on the handsets is either "off" it will say no ringer or the base station is not communicating correctly. Intercom is handset to handset. Phone calls pass through the base station first. Of course, check the base unit: power on, phone line plugged in, antenna attached. Then try the phone line to check for dial tone with a regular, "old" analog telephone. If you are using these with a PBX, you must have an analog line installed.

Jul 05, 2014 | EnGenius DuraFon 1X-HC Long Range...

1 Answer

Engenius troubleshooting


Hi..does it have a speaker phone on your reciever..try that if that works..maybe the ear speaker is bad..I have a friend with the same problem..and her issue is she droped the phone in the sink..got it wet and hers did this...it could not be fixed..

Jul 05, 2014 | EnGenius DuraFon 1X-HC Long Range...

1 Answer

I have a phone it recieves calls but can't make them it was working until 2 days ago


Several things can go wrong. Do they need to dial an extension to access an outside line? Make sure they know this. Also, make certain to remove any area code in the menu settings. The phone could be trying to make a call, yet it dial the area code each time and screws up the PBX, so no outside line. There are more possibilities, but they require on site tests.

Jun 09, 2014 | EnGenius DURAFON1X DuraFon 1X System Phone

1 Answer

How to register the handset


Hold the large grey button on the bottom of the base unit down until all 4 lights come on. Then, on the handset, choose Menu, 6, 1. It will say so on the handset when it is registered.

Jul 21, 2013 | EnGenius DURAFON1X DuraFon 1X System Phone

1 Answer

Engenius 1X phone


William,
It may be simpler than you think. Have you tried pressing the same button you press to make a call to retrieve the second caller? By pressing the button repeatedly, you will switch from call to call unless you have conferencing from your dial tone provider. If this doesn't do it, let me know. Please, calls are important and not to be lost through new technologies.

Feb 18, 2008 | EnGenius DURAFON1X DuraFon 1X System Phone

3 Answers

EnGenius DuaFon 1X


Registration:
a. Press MENU-6 to enter the registration mode
b. Press and hold the base’s Registration (REG)
button for 2 seconds until 4 LEDs light up. (Located on the base where you plug in the phone jack)
c. Press handset key “1”, this completes the
registration process. When you register the
handset to BASE 10, the base will assign a
handset ID between 11 and 19. The assigned ID
will be displayed on the handset LCD, indicating
successful registration.
d. Repeat above steps for all additional handsets.
e. The first two handsets registered will be given ID
11 and 12, which gives them administrator
privileges.

Jan 04, 2008 | EnGenius DURAFON1X DuraFon 1X System Phone

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