Question about Insignia Televison & Video

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Costomer support i bought a 39" Insignia flat screen television on August 2, 2013. when i turn the television on the screen comes up as usual but within a minute the screen goes dark but the sound stays on. If i turn the television off and turn it back on, usually the screen stays on. it has now begun to do it more frequently and it takes turning it off and back on four or five times now before the screen stays on.

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Sounds like a projection issue within the TV itself. Nothing that I think you can fix. A year is not up and it should be under warranty. Send it back to them and they will send you another or fix it. I had an issue like this a while back and I left the TV off a couple of days under a window with direct sunlight. I think it was too Humid in the room it was in or moisture set in. Either way, It was not under warranty and the picture returned like it was brand new. My mom has it now.

Posted on Nov 26, 2013

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Posted on Jan 02, 2017

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SOURCE: Picture clarity

Sounds heat circuit related, and if under warranty you should notify them before you have to pay for the tuner or sync board.

Posted on Feb 04, 2008

  • 55 Answers

SOURCE: Screen goes dark

Man, there are a ton of people on here that are having problems with Polaroid LCDs. If your TV is that new, it is definitely going to be covered under warranty and I would call them and tell them what exactly is going on with the TV. Their Customer Service Hotline number is 1-800-605-5364. It's ridiculous that the TV is only a couple months old and already the picture is going out. You would think after spending all that money you would have a TV that would work great for years!! Hope this helps...

Posted on Sep 08, 2008

  • 1 Answer

SOURCE: Insignia 32" TV turns off after turning on and red light comes on

Hi
I have Philips 42pf9431d/37b and i re hucked up my tv.
It truns on and goes to green and red how can i solve it.

Posted on Apr 12, 2009

  • 36 Answers

SOURCE: TV TURNS ON HUMMING SOUND FOR ABOUT FIVE MINUTES AND GOES AWAY

go in audio section and select mono instead of stereo or sap

Posted on Sep 18, 2009

  • 10 Answers

SOURCE: When turning on the television it does not turn on

You have a defective power supply, most likely faulty electrolytic capacitors on the power supply board. The board can be repaired, I fixed one for a friend, it took 2 new capacitors $0.90 each.

Posted on Dec 17, 2009

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