Question about HP Designjet T790 Inkjet Large Format Printer - 44" - Color

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Error 21.2:13 on hp plotter t790

Error 21.2.:13, restart, if problem persists call support

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: HP designjet 1050 C plotter system error 04c3000 25c0000

when installing a network card i am getting this error cod 04c00 00002a0a

Posted on Sep 10, 2008

  • 99 Answers

SOURCE: hp plotter designjet 1055 CM plus plotter produces system error

one of the printheads is bad.....check the error code again,because 060308 does not exist in hp designjet 1055cm plotter.

Posted on Aug 01, 2009

  • 96 Answers

SOURCE: error 47:01 for hp desighjet t1100 plotter

System Error: 47:YZ
Problem
Description:
Star wheels motor error..
Corrective Action: Try the following:
�� Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
�� Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
�� Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
�� Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
�� Replace the Starwheel Motor → Page 8-167.
�� If the System Error continues, replace the Main PCA
Okay, this is direct from the repair manual. if this is a new printer you have one year warranty service on this printer. hope this helps!

Posted on Oct 01, 2009

  • 2 Answers

SOURCE: HP 800 designjet plotter Error Message 21:10

need to replace service unit

Posted on Mar 22, 2010

vinay229229
  • 1121 Answers

SOURCE: I have a HP Designjet

Star wheel motor faulty,( to remove star wheel unit open left cover,formatter,power module,spitton)Normally most of the cases motor wont go gear unit pensions breakage observed mostly, replace star wheel motor unit or if you are tech guy you can make alteration see the snap shot how pinion got breakage..Find out metal pinion suitable for the same and fix it properly. 11_19_2011_4_07_20_am.jpg11_19_2011_4_07_49_am.jpg11_19_2011_4_08_22_am.jpgIf you feel this horrible work just replace star wheel unit..

Posted on Nov 19, 2011

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1 Answer

My HP Designjet T790 report "Error 21.2.:13, restart, if problem persists call support" i restarted but still can't print. Can you help me? Thanks


This is a service station error. One of the more common causes I have come across is a piece of paper or foreign object jammed in the service station. It is located on the right hand side of the carriage. Unplug the plotter. Plug it in and the minute that you hear the print head move, unplug the power. Then open the window, move the head out of the way and look for a foreign object stuck in the service station.

May 15, 2015 | HP Designjet T790 44-In Postscript...

1 Answer

How to turn off web services on a HP T790


You can configure the printer's Internet connection from the Embedded Web Server or from the front
panel.
NOTE: If an administrator password has been set, it will be required to change these settings. Thus,
the administrator can prevent the printer from being connected to the Internet, if desired.
? In the Embedded Web Server: select Setup > Internet connection.
? Using the front panel: press , then , then Connectivity > Internet connectivity.
The following settings are available:
? Enable Internet connection: The default value is Yes.


Change to No

Mar 20, 2014 | HEWLETT-PACKARD T790 InkJet Plotter...

1 Answer

My plotter will just click and wont return


If carriage sits at right side., might be service station jammed, its not releasing the carriage assm..its critical issue., dont force to pull out the carriage, it may damage print heads.. pl contact professionals..

Mar 06, 2014 | HEWLETT-PACKARD T790 InkJet Plotter...

1 Answer

Error se 36:01 hp designjet t790


If this error code was caused by a paper jam better could you tell what lead to this erro, unplug the power cable from the printer and clear the blockage. Open and remove the Clean out assembly from the printer and see if you have any particles left inside it. Plug in the power cable again and check if the Error Code has disappeared.

Nov 15, 2013 | Office Equipment & Supplies

1 Answer

Hello, I have a T790 with 60.2:17 error since the


Process 1..
1. Switch the power off from the back of the product, wait two minutes, then switch it back on again.
2. Check the power cord; try connecting it to another power socket.
3. Check that the product is properly connected in all other respects.
4. Switch the power off from the back of the product; remove the Formatter; reinsert the Formatter; switch the power on again.
Process 2..
1. Turn off the product with the Power Key on the left of the Touch Control Panel.
2. Press and release the Power Key to turn on the product.
3. Wait for about 10 seconds until the 6 buttons on the Touch Control Panel come on and then press
and release one after another the RIGHT -> HOME buttons.
4. Wait for the unit to complete the booting process. The logs are now enabled in the product even if
the product hangs and shows a system error.
Once U got the error, check the error related spare, replace it, any help post your query..
Formatter snap:
620e94e7-860d-4dc4-a3d1-366c50d06553.jpg

Aug 22, 2013 | HEWLETT-PACKARD T790 InkJet Plotter...

1 Answer

Yellow & Magenta not printing


Both print heads are clogged, try to clean it manually if not succeeded replace both of them.. U can find how to clean print heads in you tube..
https://www.youtube.com/watch?v=Ztl_SiUdPLw

Jul 29, 2013 | HEWLETT-PACKARD T790 InkJet Plotter...

1 Answer

Reset hp t790


In Diagnoses mode EEPROM reset has to do for resetting,

Entering the Diagnostics Menu
1. Make sure the product is switched off with the Power key on the side of the Touch Screen Panel, and not with the power switch on the back of the product.
2. Press and release the Power key to switch on the product.
3. Wait for about 10 seconds until the 6 buttons on the Touch Control Panel have come on and then press and release one after another Cancel> Home> Help buttons.
4. The 6 buttons on the Touch Control Panel will then blink 4 times; then wait until the product completes the initialization sequence and shows the Diagnostics menu.
5. In the Diagnostics menu scroll to EEPROM reset..
But we strongly recommends that useres are not suppose to do this activities, printer may disturbed all the way...

Nov 11, 2012 | HEWLETT-PACKARD T790 InkJet Plotter...

1 Answer

Hp plotter designjet 1055 CM plus plotter produces system error


one of the printheads is bad.....check the error code again,because 060308 does not exist in hp designjet 1055cm plotter.

Jul 31, 2009 | HP Office Equipment & Supplies

3 Answers

When I turn on my HP designjet T 1100 I get error message 08:11


turn off printer, disconect hdd from pcb, turn on then printer beeps, turn off mount hdd back, turno whait ;).

Mar 19, 2009 | HP Designjet T1100ps Printer

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