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Frozen keyboard vonce windows loads - Microsoft Natural Ergonomic 4000

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Posted on Nov 26, 2013

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Posted on Jan 02, 2017

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Its frozen and cannot load


It is power supply regulator problem.
In the regulator circuit, DC 12volt from adapter is separated into +8V, -8V, +5VA, +5VD'
Some causes when the unit hang / frozen is one of the existing supply voltage is drop. In general, +5V.
Also check the adapter voltage, if still normal and the current is sufficient. Adapter must have DC12volt and current of at least 3 amperes.
It may happen, when the adapter is measured without load, it's read normal,12v. But when loaded to turn on the keyboard, many voltage decreases (lets say,between 8-10v). This indicates that the adapter is not good.

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