Question about Office Equipment & Supplies
I have this fax machine and it recently stopped working correctly. It said "paper jammed", but there was no jam. I opened all the compartments. I have a dial tone, but every time I try to dial, I get the message "your call cannot go through as dialed. please check the # and try again." The phone line is fine - I just tried it with another phone. It seems like something got scrambled. I had to reset the date & time, which went back to "1992". Any ideas?
You may have had a power outage or surge that defaulted all your set-up info and fax settings to factory settings; or even possibly damaged the circuit board.
Here's a link to download the service repair manual for your fax machine: http://diagramas.diagramasde.com/otros/UX340L.pdf
Posted on Nov 26, 2013
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Posted on Jan 02, 2017
Is it jamming at the document feeder, or in the blank paper tray? You may need to clean the feed rollers. Use a lint-free cloth (not paper) and some alcohol.
Posted on Jan 27, 2007
There are a few sensors in the paper path which can easilt dislodged when pulling paper to rapidly from unit. Check all sensor flags and make sure they are moving freely.
I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de
Posted on Aug 10, 2007
Most likely you need to carefully go through the paper path and look for the locations of all the paper path sensors.
You probably have one stuck on the frame or a spring came off the flag and its not actuating properly.
Follow the paper path carefully from the feed rolls out to the exit. I am sure you will find a sensor not operating properly.
Actuate every one and make sure they have no resistance and that they return to the proper position.
Posted on Mar 01, 2008
Buy a double adapter so both cords go to the LINE port. Set your answering machine to 6 or 7 rings so the fax picks up first. Your fax machine will know the difference between voice and fax calls,
Posted on Jun 22, 2010
Testimonial: "Why thankyou. I'll give it a try."
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