Question about Canon CanoScan LiDE 25 Flatbed Scanner

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Scanned image is blank, although the page inside the scanner has text &/or picture.

I have canoscan lide 20. and i have installed the software driver cd that comes along with it. my problem is whenever i try to scan any doc....it goes through the whole process of scanning and at the end shows me a blank white page that has been scanned....although the page that i put inside the scanner has text or picture!!!! any idea? please help!!

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Hi,

Scanner contains Unlock botton below it, just unlock it it will scan fine.

Vikrant

Posted on Apr 02, 2010

  • Penny Clarke Nov 23, 2013

    Thank you so much! What a silly arrangement:)

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Please follow these steps :-
1- try to scan the image in MS paint.
just open mspaint by the RUN command.
click on FILE and select FROM SCANNER AND CAMERA
then try to scan.

2- Try to restart the scanner service from the services.msc

restart the system.

or

try to restart the system in safe mode then try again to scan the document.
press F8 for safe mode while reboot the system.

3- Try to delete scanner from the DEVMGMT.MSC
just click on scanner in the list and delete that.
it can be in USB list.
restart the system

or
4- Try to uninstall scanner's driver from the DEVMGMT.MSC
just type DEVMGMT.MSC in RUN command
then select the scanner from the USB device and right click on the scanner and try to uninstall driver.
then install driver from the cd or internet.

good luck
veeru_india

Posted on May 08, 2009

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Posted on Jan 02, 2017

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