Question about GE J Series 20.6 cu. ft. Top Freezer No-Frost Refrigerator TBX21JABWW

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Water problem My problem is the water from my refrigeratoris running down from somewhere inside my refrigerator and piling up under my bottom baskets then running on my floor. please help. model: GE:  TBX21    Gary/NYC

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  • Chris Vickroy Oct 17, 2008

    With some research I found that you have to unblock the plugged line to allow cup to drain, and that the cup is contained within a controller at the back of the fresh foods compartment. I need help with that. However, I cannot figure out how to get into the controller area to access the cup. I also found out that a turkey baster filled with warm water and baking soda, shot up through the tube, will help unblock it. I will try that later today.

  • john ortiz
    john ortiz Aug 19, 2014

    Look in the back of frigerator, you will see a black plug like with a tube going down. Turn the black plug like thing left or right to remove tube and plug. Take plug to sink and run hot water til its clear. Just did this to mine, and now it works with no more water mess.

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  • 291 Answers

Sounds like the  drain for the defrost system is plugged....

Posted on Oct 11, 2007

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Water is puddeling under the left side and front of the fridge. its dry and dusty underneath. water line for ice maker has been disconnected for years. cant figure where the water is coming from


You have a side by side or a undermounted freezer? I am having the same problem with mine. Take a look into the bottom of the freezer, there is probably ice building up on the bottom of it under the bottom self or basket. It seems if the refrigerator door is opened frequently and it is moderately or very humid in your home the water vapour condences inside the freezer. There is probably a condensation tray somewhere that is overflowing into the freezer compartment. Once the ice build up on the bottom gets to a certain point the water then starts to run out the front of the fridge onto the floor. Remove the ice from the bottom of the fridge and empty the condensation tray. You may have to continually do this during humid periods. For me that is about 6 months of the year every 3 to 4 days. It's a pain but what are you going to do.

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you have a clogged defrost drain, remove the bottom basket, and freezer shelves to expose the screws for the back panel remove back panel,carefully chip away ice, and or use boiling water to melt the ice from the drain hose, check complete drainage by removing back panel behind frige at bottom and inspect that the water is draining completely into defrost pan. reoplace all parts.

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Leak


Is there ice build up under the bottom basket in the freezer??

sounds like the defrost drain is frozen up. especially since your cleaning up once or twice a day. simply defrost the drain and flush the drain line with warm water. you will likely have to remove the freezer cover inside the freezer compartment to do this.

if there is no ice build up under the baskets then its likely there is a leak in the water line for your water dispenser line that runs in the door. if thats teh case you will most likely need a service company to fix it for you..

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Refrigerator


there is a drain hole at back of your fridge on the inside which is probely blocked take out the shelfs you should see a channel in the middel that where the drian hole is situated unblock the drain hole[DO NOT USE A SHAPE INSTRUMENT ]hope helps

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