Question about GE J Series 20.6 cu. ft. Top Freezer No-Frost Refrigerator TBX21JABWW

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Water problem My problem is the water from my refrigeratoris running down from somewhere inside my refrigerator and piling up under my bottom baskets then running on my floor. please help. model: GE:  TBX21    Gary/NYC

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  • Chris Vickroy Oct 17, 2008

    With some research I found that you have to unblock the plugged line to allow cup to drain, and that the cup is contained within a controller at the back of the fresh foods compartment. I need help with that. However, I cannot figure out how to get into the controller area to access the cup. I also found out that a turkey baster filled with warm water and baking soda, shot up through the tube, will help unblock it. I will try that later today.

  • john ortiz
    john ortiz Aug 19, 2014

    Look in the back of frigerator, you will see a black plug like with a tube going down. Turn the black plug like thing left or right to remove tube and plug. Take plug to sink and run hot water til its clear. Just did this to mine, and now it works with no more water mess.



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Sounds like the  drain for the defrost system is plugged....

Posted on Oct 11, 2007


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Try finding the tube and carefully inserting something flexible down it to clear the blockage. Don't use anything too rigid, or anything metallic, as these may damage the tube and cause more serious problems. I have done this before using a pipe cleaner.

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