Question about Sony Handycam DCR-TRV19 Mini DV Digital Camcorder

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Error code c31-23

This flashes on the screen and the camera will not record or play. There is a website, camerahacker.com, where over 500 people have fixed this by smacking the camera! Didn't work on mine. When I opened the cassete area, a small black roller fell out! No idea if this was my problem all along or happened when I smacked the camera, but bottom line is I don't know where it goes in the camcorder. Does anyone know where I can gt a picture of the innards of this thing so maybe I could see where it goes? Any help greatly appreciated!

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  • michelleinca Jan 06, 2009

    I am having the same problem. It just started to give me this message. It worked one day and the next it just started flashing with this error code C31:23

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Have had exactly the same problem. Whacking the camera did not work and a roller has also fallen out, Did you manage to fix it ?. This camera cost loads when I bought it in dec 2002, wonder if it is worth fixing.

Posted on Aug 22, 2008

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Posted on Jan 02, 2017

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4e0386d.jpg
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