Question about DeLonghi Prima Donna Avante ESAM6700 Automatic Coffee Coffee Maker

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General Alarm MY machine shows the General alarm message which is supposed to happen if the machine is dirty. But I have cleaned the inside and the diffuser regularly. Also sometimes the door opens on its own. Both these problems only occurred recently. My machine is 2 years old.

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Posted on Jan 02, 2017

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Screen Alert: General Alarm What does this mean


General alarm means the machine has detected a serious fault. There is a section in the instruction manual that may help. If not, read on.

Persistent "General Alarm"

This means many things. If the transmission is not stuck, check the main boiler has not burnt out (open circuit). This happens when the thermoblock labyrinth runs dry and overheats, a common problem caused by leaks, limescale, milk blockages or water filter contamination. Replacing the boiler is the only fix, a difficult and expensive process, experienced fixers (or nothing to lose) only.

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My acura 3.5 RL 99 will not start properly. I even change the gaz pump. After starting, it dies after 2 seconds. No gas goes through I noticed before some problem with the alarm system. When the alarm...


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There is a General Alarm alert and after cleaning, the message still stay.


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From page 21 of the owner's manual: Message: general alarm. Meaning: The inside of the appliance is very dirty. What to do: Clean the inside of the appliance thoroughly, as described in section 15. If the message is still displayed after cleaning, contact a service center.
Hope that all your machine needs is a thorough cleaning; it's not that difficult.

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My Delinghi eam3500 has come up with general alarm, I have cleaned the unit like it says but it is still not working, when it turns on it says warming up, but it tries to warm up for ages but nothing...


The general alarm message after the machine taking too long to heat up -in deed shows a problem to reach the correct temperature.
So there are a number of possible causes:
the 2 heaters (water/steam) the NTCs(temperature control sensors)
the tempearature overheat-fuses. In my case it was the (water-)heater itself. Be sure to unplug the machine from power supply befor opening!!!
First test then-do the heaters warm up??.....carefull if they do-they are hot!!! If one of them doesn´t warm up- Unplug again!...and then measure the resistance of this heater-If the heater is ok,it should show around 50-58 ohms. If it shows indefinite resistance the heater is broken and you have to exchange it.
In case of both the heaters showing the~50ohms you will have to check the thermal resistors/fuse/NTC.
For me the two forums below wer of great help for me...of course they are in german...but didn´t you wish to learn a foreuage anyway???
Good luck and best regards
Wolfgang
Ref,:http://www.kaffeevollautomaten.org/forums
http://www.kaffee-welt.net

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