Question about Panasonic KX-T7730 Corded Phone

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Strange functioning Caller ID

We just installed a Panasonic Hybrid system phone at a client's home - 5 wired (KX_T7736) plus 3 cordless (KX-TD7896) and everything works fine - except the caller id does not work correctly. Some example; calls to the number appear on the display - but do not remain in the log, one phone scrolls the CID log in ascending order - the other in descending order,  the CID log has a 999 number capacity - but the phone only stores about 20 numbers.

Tech support had no idea - does anyone have a suggestion on how to solve this problem?

Thank you!     

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This is a long shot but worht asking, have you ever defaulted the system? You should default the system before installation and programming to clear out any bad data. If the system is brand new and the memory battery never turned on previously this would not be an issue. 

Posted on Oct 11, 2007


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