Question about Whirlpool Cabrio Washing Machines
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Posted on Jan 02, 2017
"F09" is an Overflow Condition error. This is usually attributed to a malfunctioning pressure switch, loose or broken connector between the Pressure Switch, Drain Pump and Central Control Unit (CCU), or...a drain pump or drain line that has become clogged.
Since this problem occurs periodically during the wash cycle, I would check your drain pump filter for obstructions first. It could be that you have debris lodged in the pump causing it not to drain properly. To access the pump:
1. Unplug the washer.
2. Remove the lower kick panel under the door by removing the screws under the bottom edge. HINT: Placing a couple of blocks of wood under the front feet of the washer will make access much easier.
3. The drain pump is located under the wash tub in the center. HINT: If you own a shop vac, remove the drain line from the standpipe at the wall and pull a vacuum through the drain line. This will remove all residual water from the washer and make clean up later a lot less messy. Now, remove the cover on the drain pump and remove. Clean out the pump filter and check the pump impeller for obstructions.
If you do not own a shop vac, place a bunch of towels around the drain pump BEFORE you open it. There's about a gallon or so of water in the tub, drain line and pump.
Try this first, and let me know if this corrects your problem. If not, you may need to check the pressure switch and wiring. I hope this helps you.
Posted on Apr 14, 2008
If it is not the plug at the bottom is ok and the temp. sensor is ok.Check the plug on the CCU on top mine was not even plugged in. When I plugged it in the washer started working. You have to take the top off to get to it,but it is easy. Three screws on the back top and the top will slide off easily. There is a troubleshooting manual in the front bottom panel on right side of panel. Page 10 troubleshoots the temp. sensor. The book gives you all the troubleshooting codes. The front panel comes off easily by unscrewing three screws on the very bottom of the panel.
Posted on Feb 08, 2009
"F21" is a Long Drain error. The following link explains how to torubleshoot:
What this usually means is that you have something clogged in the drain pump and it needs to be cleaned out. In the majority of the cases, this corrects the problem. However, if you JUST purchased this washer, and it is brand new (not used), I would recommend you use your manufacturer warranty (good for the 1st year in most cases) to avoid the risk of voiding it. The conditions of some warranties, prohibit the consumer from opening the appliance and attempting any repairs. Read the find print just to be sure.
If you have any questions, please let me know. I hope this helps you.
Posted on Jul 09, 2009
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!
Posted on Jul 20, 2009
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