Question about Dyson DC28 Animal Airmuscle Vacuum 00247
On the back of the Hoover is a couple of parts you can remove, one is a u bend which will trap heavier parts which resist the suction so get stuck in the bottom of this, and the other part is usually on the right at the bottom which is an acces point to the very art which you hear click. In the upright position it directs the vacuum suction up the extendable pipe, but when you pull the handle back, it should gently glide from one direction over to direct vacuum suction to the bottom plate. It's tha part which is getting stuck in the handle sucking direction. I'd check to see if it is physically damaged in any way or if something is tapped in it like a coin or something. Good luck
Posted on Nov 25, 2013
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Posted on Jan 02, 2017
SOURCE: No suction in upright position
Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.
And...call Dyson...their support is great!
Posted on Nov 07, 2007
The dyson.com website had a solution for this particular problem. Just press in a button in the area around the right wheel while lifting the rear of the vacuum up. This allows the base to roll forward enough to go back into the upright position. I did this and it worked. All fixed.
Posted on Jul 09, 2008
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.
OLD IS IN NEW IS JUNK!
Happy New Year!
Posted on Jan 01, 2009
Ours did the same thing. I cleaned the filter and canister thoroughly. It needed to be cleaned, but that didn't fix the problem. I removed the plate under the carpet brush bar (three quarter-turn screws) and removed all hair, lint and threads from the rollers and brush. THEN my husband found the real problem: a piece of flexible hose running from the head into the hose (on the left side when behind the vacuum) was completely clogged. The hose will detach from the head, and you can remove debris. Once that clog was removed, the hose easily re-attaches, and we had great suction once again.
Posted on Feb 14, 2009
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