Dyson DC28 Animal Airmuscle Vacuum 00247 Logo
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Nancy Mabry Posted on Nov 25, 2013
Answered by a Fixya Expert

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My Dyson DC 28 works great, until I remove the bag to empty it. I reattach it, clicking it carefully in place, but then I release the "tilt" thing to vacuum carpet, and NO SUCTION! I have to keep taking the canister off, and pushing it back on as. I push the handle section forward HARD til it also makes a LOUD click, then suction comes back...til the next time I either remove canister, or use attachment. Even just taking attachment out (leaving canister on) will cause this problem. It seems to be something to do with putting it upright, then trying to get it back into position to vacuum floors/carpet.

1 Answer

saranden

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  • Expert 55 Answers
  • Posted on Nov 25, 2013
saranden
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Joined: Jun 04, 2008
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On the back of the Hoover is a couple of parts you can remove, one is a u bend which will trap heavier parts which resist the suction so get stuck in the bottom of this, and the other part is usually on the right at the bottom which is an acces point to the very art which you hear click. In the upright position it directs the vacuum suction up the extendable pipe, but when you pull the handle back, it should gently glide from one direction over to direct vacuum suction to the bottom plate. It's tha part which is getting stuck in the handle sucking direction. I'd check to see if it is physically damaged in any way or if something is tapped in it like a coin or something. Good luck

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5 Related Answers

Anonymous

  • 7 Answers
  • Posted on Nov 07, 2007

SOURCE: No suction in upright position

Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.

And...call Dyson...their support is great!

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Anonymous

  • 1 Answer
  • Posted on Jul 09, 2008

SOURCE: Dyson won't go back into upright position to engage suction

The dyson.com website had a solution for this particular problem. Just press in a button in the area around the right wheel while lifting the rear of the vacuum up. This allows the base to roll forward enough to go back into the upright position. I did this and it worked. All fixed.

Anonymous

  • 372 Answers
  • Posted on Oct 16, 2008

SOURCE: Loss of suction, loud blowing noise

Hi.

Try cleaning out the vortex this will sort out poor suction.

http://dysonmanuals.llc.nu/

Anonymous

  • 1 Answer
  • Posted on Jan 01, 2009

SOURCE: beater bar on Dyson upright won't turn when handle is lowered

I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

Anonymous

  • 1 Answer
  • Posted on Feb 14, 2009

SOURCE: Suction loss when handle is tipped back to clean carpet

Ours did the same thing. I cleaned the filter and canister thoroughly. It needed to be cleaned, but that didn't fix the problem. I removed the plate under the carpet brush bar (three quarter-turn screws) and removed all hair, lint and threads from the rollers and brush. THEN my husband found the real problem: a piece of flexible hose running from the head into the hose (on the left side when behind the vacuum) was completely clogged. The hose will detach from the head, and you can remove debris. Once that clog was removed, the hose easily re-attaches, and we had great suction once again.

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I cannot get my vacuum in an upright position. How can I do this?

Hi,

Try this quick repair and see if this fixes your Dyson:

Step 1.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.

Step 2.
  • Hold the section under the airway inspection pipe.
  • The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move.
  • Pivot this section upwards until it clicks into place.
  • Release the black button once the valve pipe carriage is moved up into place.



  • 872ec6e.jpg 9ee0e6b.jpg

    f5fcc76.jpg

    Step 3.

    • Tilt the machine forward.
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • The machine should now stand upright.

    20e76d6.jpg
    I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.

    Thank you,

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    GoVacuum.com
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    My vacuum will not stand up

    Hi,

    Try this quick repair and see if this fixes your Dyson:

    Step 1.
    Turn power off and unplug the machine.
    unplug_us.gif
    • Tilt the machine backward to a 45° angle.

    forward_lock_1.jpg

    Step 2.
    • Hold the section under the airway inspection pipe.
    • The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move.
    • Pivot this section upwards until it clicks into place.
    • Release the black button once the valve pipe carriage is moved up into place.
    forward_lock_2.jpg forward_lock_3.jpg

    Step 3.
    • Tilt the machine forward.
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • The machine should now stand upright.
    forward_lock_4.jpg



    This is actually a fairly common problem with Dyson DC07 models. This repair usually fixes the problem, if this didn't fix yours though, please feel free to add a comment on the repair page, and I'll be more then happy to do some more advanced trouble shooting with you. If this helped you fix your problem, please be kind and rate my repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair.

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    GoVacuum
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