Question about Acer Aspire Timeline X 4820t-6447 Core I5 2.66ghz 14.0" Led Display 4gb/640gb

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Acer 4820T refuses to play DVD

I have just booted up my laptop and put in a DVD, but nothing happened. Autoplay hasn't run, and the CD drive appears to have disappeared from 'Computer'. I've had this problem before and have previously solved it with the old 'switch-on-switch-off' routine, but that hasn't worked this time. I have previously watched this DVD with no problems, and the drive was working perfectly the last time the laptop was on (less than 24 hours ago) Under 'Device Manager' the driver seems to be enabled, says its working fine and doesn't need any updates. I don't know if it's relevant but one thing that I have noticed - when looking at the properties of the device it says it is set to region 1, whereas I am region 2. I haven't changed this myself previously, and it won't let me change it now. Any advice much appreciated :)

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  • 106 Answers

Please check for "Auto play" option [by typing 'auto' on the search space just above the Start button] and chech for enable/disable as required by you on cd/dvd drive and save it[Please disable it for "removeable drives" to save your computer from 'autorun virus'. 1. Disconnect the optical drive from your laptop, 2. Update thechipset+USBhost drivers from the Acerwebsite 3.reconnect it restart it and try Good Luck!

Posted on Nov 25, 2013

  • Samuel Konger
    Samuel Konger Nov 25, 2013

    If it is running on Windows 7, Please type 'Autoplay' on the search box just above the Start button and check enable autoplay on cd/dvd drive for the type of file and program you'd like it run but please uncheck it for pendrive/removable drives to protect your computer from 'autorun virus usually transfers through removeable drives. then follow these steps: - 1.. download and install chipset and USBHost drivers from the manufacturer's(Acer) website according to model number, 2. remove the optical drive from your laptop, 3.reconnect the cd/dvd drive, 3. restart the Laptop! Good luck!.

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In the device manager, select the DVD ROM and UNINSTALL / REMOVE the device.  Restart Windows . . . did this work?  If not, boot into your CMOS and see if the drive is being detected by the motherboard... if yes, look further and make sure the settings for the drive are correct. Make sure that all IDE interfaces are enabled in the CMOS settings (both)

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