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I want to update my Philips GoGear Vibe SA4VBE08K/37 firmware to the brand new 1.20, but Philips SA4VBE Device Manager does not see my player no matter what computer/os I use to try to update it. Phi

Device: Philips GoGear Vibe SA4VBE08K/37 OSes: Windows XP x86, Windows 7 x64, Windows 8.1 x64 Philips SA4VBE Device Manager.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: Sansa e260 says connected but device not recognized

I agree with the above suggestion. Try setting the USB Mode under "Settings" on "MSC" on the Sansa. My computer would not recognize the e260 when the mode was set to "MTP"; works fine on "MSC".

Posted on Jan 02, 2007

  • 3 Answers

SOURCE: sa177/00 "recovery mode" problems in Philips Firmware Manager

Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.

Posted on Sep 04, 2008

  • 1 Answer

SOURCE: Philips GoGear SA6087/37 8GB won't sync songs anymore.

I had the same problem and sadly the only way to fix it is to go through and bring the mp3 player back to factory settings:\ it sucks but its the only way it will work.

Posted on Oct 22, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: phillips gogear 6025 is not recognize by computer, code 28

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 20, 2009

at_some
  • 2 Answers

SOURCE: Firmware won't update; Player won't turn on or show up on PC

well done XP! device repaired :)
I'm so happy I didn't sell my travel notebook,
good enough for running XP slowly... very slowly.
I will left more space now than last time. Why I didn't
thought that some kilobytes aren't enough for operating.

Posted on Aug 26, 2009

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My philips mp3 player shows updating and it got stuck. its neither switching off or being recognised by comp...wat to do now


Hi pimmi31,

Sounds like you could benefit from performing a firmware update on your unit. Instructions are listed below, and you can also visit http://ow.ly/64ye8 for more information like FAQ's, manuals, software, etc.

Hope this helps! Let me know by rating this solution. Thanks!
date your player

Your player is controlled by an internal program called the firmware. Newer versions of the

firmware may have been released after you have purchased your player.


A software program called Philips Device Manager enables you to update the firmware on

your device if a new firmware is available on your PC. Install Philips Device Manager from the supplied CD or download the latest version from www.philips.com/support (see above link for product specific page).


5.1 Manually verify whether your firmware is up

to date


1 Connect your player to the computer.

2 Launch Philips Device Manager from Start > Programs > Philips Digital Audio

Player > SA31XX > Philips SA31XX Device Manager.

3 Make sure you are connected to the internet.

4 Click Update.

> Philips SA31XX Device Manager will check whether a new firmware is available on the

Internet and install it on your player.

5 When Update completed appears on the screen, click OK and disconnect the player.

> A message Updating firmware will be displayed.


The player will automatically restart after the firmware has been completely updated. Your player
is now ready for use again.

Aug 16, 2011 | Philips GoGear SA3125/37 MP3 Player

1 Answer

My Phillips GoGear Vibe won't go to the main menu. It freezes up on the ViBE sequence. I tried soft resetting and turning it back on but it didn't work!


Reset the player using the pinhole. If it freezes again then please update the firmware on the player to resolve the issue

To update the firmware perform the below task:

  • Download the newest version of the Philips Device Manager:
  • www.usasupport.philips.com - change your country/language as needed
  • Enter in your exact model #
  • Click on the link for your exact model #
  • Click on the Software & Drivers section
  • Click on "Firmware Upgrade Software"
  • Install the new Device Manager
  • Open and run the "Update" tab

If you need any further help, please email us back so that we can continue to work on a solution.

May 14, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Screen stuck


You have to update the firmware on the player to resolve the issue. To get the firmware upgrade, download the latest version of the Philips Device Manager from Philips' website, install the new Device Manager, and then click on the update button inside the new Device Manager.

Jan 12, 2009 | Philips SA3025/37 Flash MP3 Player

2 Answers

Philips 16g gogear opus


Run the Repair in the Philips Device Manager that came with the installation CD. If you do not have the Philips Device Manager, you can get it from Philips website, but make sure you only get the Device Manager for the SA5295/37 or you will damage your player. Run the Update tab in the Philips Device Manager - for a brand new player, they sure do have a lot of firmware updates for this puppy. Still, I'm excited to see that they have a 16GB player and have reincluded DRM support. I might actually buy one of these.

-Tha Mp3 Doctor

Jan 03, 2009 | Philips Audio Players & Recorders

1 Answer

Gogear sa5125/37 lost softwear got from site still dont work


Download the user's manual also from the website - it will let you know what to do next. I have written an article that you can see in the "Tips & Tricks" section on how to download songs to your Mp3 player using Windows Media Player 11.  Make sure you get the firmware update before using Windows Media Player 11, however: Philips issued a firmware upgrade for this model to correct the freezing issue.  You can't use the version of the Philips Device Manager that came on the installation CD.  You have to go to www.philips.com/support, enter your country, enter your model #, click on SA 6045/37 without the B, and click on the Software & Drivers link.  Within the software & drivers link, you must download the link underneath "Device/Firmware Manager" - this will give you the latest version of the Device Manager.  Using the new Device Manager, connect your mp3 player to the computer and click on the "Update" button within the Philips Device Manager.  This will upgrade your player's firmware, and fix the freezing issue.
-Tha Mp3 Doctor

Sep 13, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Gogear SA5125


www.philips.com/support
enter country
enter model #
click on model #
click on software & drivers
click on firmware upgrade - software

or, just open the Philips Device Manager and click on "Update"

Sep 05, 2008 | Philips SA5125/37 MP3 Player

2 Answers

Philips GoGear mp3 model: SA1300


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA1333 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 03, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Philips firmware upgradation


on switching on mesage displays connect it to pc and repair using philips device manager , what to do now ?

Jul 06, 2008 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Mp3


This is a coincidence. Reset the player, and then upgrade the firmware: Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Apr 09, 2008 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Major problem


Especially if you have Vista or Windows Media Player 11, the firmware upgrade for this device should resolve that problem. If the firmware fails to update, then perform a Repair through Philips Device Manager first, and retry the Firmware Upgrade.

If you find that the GoGear will not load the firmware upgrade, then:
1) Backup all files on the GoGear (Repair will delete all files on your GoGear)
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

You will now be able to load the upgrade

Also, if the Philips Device Manager says that your device is already updated with the latest software, then go to: www. usasupport. philips. com,and enter in your model number, SA5125/37, on the next page select SA5125/37 (not "37B"), on the next page click on software and drives, and click on Firmware Upgrade Software - this will ensure that your player really has been given the most current firmware upgrade

-Tha Mp3 Doctor

Jan 28, 2008 | Philips SA5125/37 MP3 Player

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