Question about Microsoft Windows 98 for PC
Do you completely power off the computer or just use the Windows
Shutdown command and/or the On/Off power button on the computer?
Try totally shutting off the power by switching off the power bar or
unplugging the power cord from the back of the computer. Leave it for
5 minutes then power it up again.
I just "fixed" the exact same error on a customer's computer this
When a computer is shutdown but the main power is still live there is
still some standby power being passed to the motherboard. Therefore
some of the motherboard components will have an electronic charge
present and this can cause the problem you have described. By totally
disconnecting the power for 5 minutes the motherboard will discharge
completely, thereby clearing the problem.
Another possbile cause of this type of problem is a USB device, such
as an external USB hard drive or a USB memory stick being left
connected when the computer is powered up. Somehow the boot device
sequence can get corrupted by this presence and the computer tries to
boot from the USB device and fails. Unplug any USB hard drives
and/or USB memory sticks and see if that resolves the issue.
If you can boot your computer normally, there is another way to boot into Safe Mode with Windows
Boot the computer normally.
Close all open programs.
Click Start, and then click Run; the Run dialog box will appear.
Type msconfig in the box and then click OK.
The System Configuration Utility should appear.
Click on the BOOT.INI tab.
Check the "/SAFEBOOT" option, and click OK.
You will then see the prompt to restart the computer, click Restart.
The computer will then restart in Safe Mode.
When another box opens asking if you want to run in Safe Mode; click Yes.
Posted on May 08, 2009
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Posted on Jan 02, 2017
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