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I just fixed mine with the same problem. I first called Garrison and they wanted to send a tech out to fix my $60 heater that was just of warranty..I said no of course. Any how I have a electronic background so troubleshot myself and found a thermo fuse that was bad. It was located inside the heater and not easy to get to but that was the problem. I am guessing that the fuse goes because of blockage at the top of the heater. Any how it's fixed.
First check circuit breaker #8 and fuse #19 in the rear fuse panel. If these are OK, you will have to troubleshoot the seat heaters themselves (loose connector, broken wires, defective heater coil, etc.)
Do you at any time lose the pilot?
You will need an electrical test meter that will test for DC-millivolts. Start at the valve and work your way thru all of the safety sensors. Check and make sure you have adequate water flow. It is very likely your temp-control is causing the failure but with the millivolt heaters you really need to follow the voltage. Be very careful while working on Millivolt heater as they can be very unpredictable and dangerous. https://www.questargas.com/ForEmployees/qgcOperationsTraining/Boilers/Teledyne%20Laars_XE%20Pool%20and%20Spa%20type%20EG.pdf
My guess is that the heater element has gone out. There could also be a lint clog in the exhaust vent...it takes air out through the filter...across the heater element....and back through the tumbler to heat the clothes. This is usually what causes heat elements to go out is the excess lint that gets on them and causes them to overheat and burn out!
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Built in Warning!To avoid personal injury or even death, always disconnect yourappliance from its power source--that is, unplug it or break theconnection at the circuit breaker or fuse box--before you do anytroubleshooting or repair work on your appliance. Also, because somecomponents may have sharp edges, use caution while working on yourappliance.