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HP C3180 envelope jam

I am trying to print on A7 (7-1/4" x 5-1/4") envelopes but the printer jams every time.  I think it might have something to do with the thickness of the envelope, but 3 printed out just fine before the jamming started.  Any ideas? Thanks.

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6ya6ya
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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: Envelope Feeder is not accepting the command

> Home > Support & Drivers > Knowledge Base

Solution --> Phaser 4400 Printer: Printing envelopes

Printing EnvelopesEnvelopes can be printed from the optional envelope feeder, the Multi-Purpose Tray, or Tray 1, 2, or 3.
Guidelines for envelope printing

  • Use only paper envelopes.
  • Do not print on the back of the envelope.
  • Never use envelopes with windows, metal clasps, or exposed gummed surfaces.
  • Keep unused envelopes in their packaging to avoid the effects of moisture and dryness, which can affect print quality and cause wrinkling.
  • Envelopes may wrinkle depending on weight and stiffness of the envelope.

Many applications include a tool for creating an envelope document. For example, Microsoft Word includes an Envelopes and Labels feature in the Tools menu. Be sure to:
  • Select faceup.
  • Clear Clockwise Rotation.
  • Select the feed method with the image centered and the stamp on the envelope to the upper left.

caution_image88x30.gif Never use envelopes with windows, metal clasps, or exposed gummed surfaces; they can damage the printer. Damage caused by using unsupported envelopes might not be covered by your printer's warranty.
note_image33x30.gif Note: The heat from the printing process can melt certain types of envelope glue. If the envelope flap sticks shut after printing the test print, tuck the flaps inside the envelopes when printing the remaining envelopes. Printing envelopes from the envelope feeder
  1. Insert the envelopes into the envelope feeder. For more information, refer to the Trays section of the Trays and Paper Guide on the Interactive Documentation CD-ROM.
    • Place the side to be printed faceup.
    • The top of the envelopes should be toward the left of the printer.

Posted on Feb 19, 2008

  • 3 Answers

SOURCE: HP C6180 photosmart all in one printer jam

Thank you for coming back. I decided to return the printer to the retailer as it is just inside the warrany period.

Rgds

Posted on Apr 29, 2008

  • 320 Answers

SOURCE: Envelopes keep jamming

hello! try cleaning the paper feed roller where you feed the envelope in with denatured alcahol good luck

Posted on Jan 26, 2009

  • 20 Answers

SOURCE: My 5610 wont print on cardstock, creates paper jam!

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
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http://www.hp.com/printer/prob676ijt65/solution

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Posted on Sep 06, 2009

Ranglo
  • 1194 Answers

SOURCE: envelope jam HP Officejet 8500

Hi,

Try to print envelope through Microsoft Word

Steps:-

1) Click Tools , click Letters and Mailings and then click Envelopes and Labels .
2) Type the Delivery and Return address information.
3) Click Options .
4) On the Envelope Options tab, set the following options:-

  • Envelope size : set to match the loaded envelopes.
  • US only : if desired, select the Delivery point barcode to make it easier for mail sorting machinery to correctly route the envelope.
  • Return address : for Size 10 envelopes only, set the Return Address position .8 inch in the From left section.
5) Select the Printing Options tab and verify that the following settings are selected:
  • Select the Feed Method option that shows the envelope on the far right side with the short edge first.
  • Select Face down .
  • Examine the selected feed method image and verify that the envelope flap is on the left side of the envelope. If it is on the right, select or deselect Clockwise rotation.
6) Click OK and then click Print .

As envelop can not feed correctly every time, it depends on the weight, flap design, paper type and other factors & cause jam, To prevent those you can do.
  • Print envelopes at a higher quality setting so envelope is pulled through the unit more slowly. e.g:- Switch fast to slow mode or slow to best mode.
  • Tuck the flap inside the envelope before loading it into the printer.

Have a nice day...don't forget to rate the solution.


Posted on Feb 20, 2010

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1 Answer

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Hello Konnaris Nikos,
Welcome, and thank you for using FixYa!
To answer your question: There are five known causes for the error code you are seeing.
1. Paper did not get to the fuser within the expected time.2. You are printing on smaller media which is likely encounter 13.05 jams - especially if using media with lengths from 160 to 170 mm (6.25 to 6.75 inches).3. A worn-out fuser can cause both 13.05.00 and 13.06.00 jams.4. Lightweight media that is acclimated in a high-humidity environment can curl excessively and cause 13.05.00 jams.5. Legal paper used when the job calls for envelope will result in a 13.05.00 or 13.06.00 jam instead of a size error.
You will need to have the printer examined for a maintenance kit to be installed. You may also want to check and make sure your print project isn;t set to use Envelope as the paper media and the drawer is loaded with Legal paper.Thank should fix your issues.

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1 Answer

Envelope jam HP Officejet 8500


Hi,

Try to print envelope through Microsoft Word

Steps:-

1) Click Tools , click Letters and Mailings and then click Envelopes and Labels .
2) Type the Delivery and Return address information.
3) Click Options .
4) On the Envelope Options tab, set the following options:-
  • Envelope size : set to match the loaded envelopes.
  • US only : if desired, select the Delivery point barcode to make it easier for mail sorting machinery to correctly route the envelope.
  • Return address : for Size 10 envelopes only, set the Return Address position .8 inch in the From left section.
5) Select the Printing Options tab and verify that the following settings are selected:
  • Select the Feed Method option that shows the envelope on the far right side with the short edge first.
  • Select Face down .
  • Examine the selected feed method image and verify that the envelope flap is on the left side of the envelope. If it is on the right, select or deselect Clockwise rotation.
6) Click OK and then click Print .

As envelop can not feed correctly every time, it depends on the weight, flap design, paper type and other factors & cause jam, To prevent those you can do.
  • Print envelopes at a higher quality setting so envelope is pulled through the unit more slowly. e.g:- Switch fast to slow mode or slow to best mode.
  • Tuck the flap inside the envelope before loading it into the printer.

Have a nice day...don't forget to rate the solution.


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My solution, if you value your time at all, pick up an HP personal laser printer. Costs a little more, but the time saved will much outweigh the inital cost.

You CAN get the dell printer to work a few times maybe but consistently is not a possility....

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