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Blank screen on my laptop, unit is turned on

Had screen saver on, could not turn the computer off the norma way. Turn if off by pressing the off/on button and then tried to re-boot,the small light turns on the front of the compter and the on/off button is on makes sounds like it starting up but the monitor display is dark. Tried f5 to turn the monitor on/off when using another monitortried several soultions such as pressing the alt & f10 keys , safe mode keys, ect. Acer Aspire 3100 laptop

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  • leo_j2002 May 08, 2009

    Thank you for all the information, followed the instructions you gave , couldn't get a beep when the ram was removed. Sounds like the motherboard is the problem with my computer. Still have a faithful old desktop .

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Could be a couple of things. First off, I would try shutting the laptop off entirely, removing the AC Adapter and battery from the bottom of the unit and pressing the power button down for about 20 seconds with all devices removed, and plugging everything back in and turning it on again. Should this not work, again remove power and battery, and if you're familiar with the process, removing the RAM as well, then plugging the power back in and try turning it on, see if you can get the computer to emit a POST error beep. If you do get the beep, then it could very well be a faulty stick of RAM, which is easy enough to replace. If you don't get the beep, but the unit still powers on, then there' smore than likely a problem with the motherboard in the laptop. If that's the case, then check with either Acer Technical Support via phone or web, or with the place where you bought the computer and see if you're still within some kind of warranty, and if you are, you can get it serviced through them. If not, motherboard repairs can be very costly (parts and labour will probably run about $400-600USD). RAM modules though like I mentioned before are quite inexpensive and simple enough to replace.

Posted on May 08, 2009

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