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DOWNLOAD THE MANUAL FOR FUTURE REFERENCE!! LOL Scroll down to page #39 to where it says Use Voicemail and follow the instructions!! As per the service tech I spoke to on the phone to find this link, following these instructions will automatically erase your old voicemail unlock code as well as any as yet unheard messages.
Just in case anyone still has difficulty in finding the instructions.....
Set Up your VoicemailBefore your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. Press and hold the 1 key.2. Follow the system prompts to create a password and record a greeting.
Check your Voicemail
When you receive a voicemail message, a notification with a voicemail message icon appears at the top of your screen. • At the voicemail notification, select Call to call your voicemail number and follow the system prompts to retrieve the message. Select Ignore to clear the notification without checking messages. The notification icon remains on top of the screen until you listen to the message • When only the voicemail message icon appears on top of the screen, select Voicemailand follow the system prompts to retrieve the message.
There is no "button" to dial the voicemail. (you didn't read manual). You access your voicemail by dialing YOUR OWN CELL NUMBER. (find it here): Menu / Settings / Phone info / Build info / YOUR #. (copy it down)
If your cell # is: 101-555-1234, DIAL: 1015551234 / hit green phone. Just follow all the voice prompts to set up your greeting message, access & delete voicemail messages, etc..
ADD YOUR OWN NUMBER TO YOUR PHONE -- AS A CONTACT. Place it in double parenthesis, just like this: "VOICEMAIL" When you open phone and hit the contacts button, it will ALWAYS be the very FIRST contact in your list of contacts. DARN HANDY!!
Depending on your cellular provider you may be able to reset your voicemail online by using their system to send you a pin or you can contact your provider for assistance and they will send a code that allows you to change your voicemail password.
I have FiOs and used some of the info I gathered from this page to get my voice mail working now! To set up my voice mail I called my phone number (from the house phone), then pressed * when the automated system picked up...Your prompted to use a 4 digit pass code, which is the last 4 digits of your phone number (worked for me). From there I listened to the prompts and created a new "4 digit pw" as well as a "name password" by the end of the cycle. It then allowed me to listen to the messages on the phone and delete them! Phone finally says ready on it.
Called GE. Here's what's happening (at least with my phone). I use
VONAGE as a carrier. VONAGE's package includes voicemail. I have my
VONAGE voicemail account set up to take any call that comes in if the
answering machine on my GE phone does not pick up -- for instance if
I'm on the phone and I do not "flash" over to the incoming call, that
caller will eventually be sent to my VONAGE voicemail where they can
leave a message. (Otherwise I would either take the call, or, if not
already in use, the GE phone/answering system would simpy take the
message.) This GE phone is commucating with my VONAGE account
and letting me know that I have a mesage in my VONAGE
account voicemail. All I have to do is either go online and delete the
messages (after listening to them of course) and refresh the page. Once
the messsages are deleted, the carrier lets my phone know the messages
are gone and the NEW VOICE MAIL prompt on the handset disappears. I
suppose I can do it by listening to the messages by calling in and deleting through the touch pad on the phone as well.