Question about Miele M638EC 1500 Watts Convection / Microwave Oven

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The food is not heating

MICROWAVE IS WORKING AND ROTATING THE PLATE BUT THE FOOD IS NOT HEATING

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The wave generator (Magnetron) or one of its components is defective.

Posted on Nov 25, 2013

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Posted on Jan 02, 2017

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I hv a 24ltr Sharp Carasoul Microwave. Few days back, its plate stopped working, but its heating the food fine. Why has the plate stopped rotating? Will the food be evenly heated even though the plate...


> Why has the plate stopped rotating?

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You order Sharp parts Encompass here or call them toll-free at 866-779-5835.

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No.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 07, 2010 | Sharp R-1480 Microwave Oven

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Unit does not heat food. the light and rotating plate work but food is not heating.


It could be a faulty magnetron, which is responsible to warm up the food. If that is the case, then the cost price of that part is quite expensive and you are better off replacing the whole unit rather than spending money on buying the parts.Hope this helps.

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Microwave does not heat food placed in the center of the turntable. Leaves a cold spot in the middle of the food.


This is normal. That's why I always recommend to my customers that the food be placed slightly off-center on the turntable. An analogy I refer to is stirring paint: If you stir paint with a stick by simply rotating the stick in the center of the can, it's far less effective than pulling the stick around an imaginary circle halfway bewteen the center and the edge.

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