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This error can't be reset, it is a repair job. The code mostly means that the carbon brushes are end of life. You can replace them yourselves with new spare parts. Mar 22, 2018
Please don't type all in capitals. It is hard to read and considered 'SHOUTING'.
Fujitsu Siemens have a tech online contact point where you can advise them of the problem. The Hard Reset has always worked for me - do you get the option of "Factory Default" show - if not then you have not done the hard reset properly. Depress Enter and use the stylus to press the reset button in the rear. Good luck
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