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faq.fujifilm.com > Support > Q&A > Digital Cameras
Aug 13, 2012 - If no sound is heard while playing back a high-definition movie "HD" or a ... and Z series digital cameras · Should I remove the battery from the digital camera after use? ... If you need answers, please use the contact us form.
Since the camera has a microphone it can record sound but there is no speaker so you can't hear anything during playback on the camera. You have to transfer/copy your videos to a computer (with speakers) and then play them back there to actually hear the recorded sounds.
Yes I am also having same problem. Kodak M550 is basically still photo shooting camera. It is not video player. If you will play that recording on pc or other any equipment you will hear good sound. It records normal speaking better not best quality.
Did you set up the camera to capture sound? This Camera has a Functions menu which is deep as the ocean, and standard movie capture does not also pick up sound. Additionally, if playing the movie back over an external device, use the A/V cable not USB, and get a High Capacity SD/MMC memory card if you want more than a few moments of video with sound. I would finally recommend an audio input device, as even when in Movie sound capture mode, the volume is never very loud.
Read the advanced manual completely.