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Video on skype can't use

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Hi,
please update your Skype to the latest version to use video conversations!


www.skype.com

Posted on Nov 30, 2013

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Posted on Jan 02, 2017

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I just bought a compaq laptop, then downloaded skype. and my webcam doesnt work..how do i get it to work?


Skype is very particular about having the latest drivers installed so that's the first step
Check your set up

In addition to the webcam software you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information and faults.

The version will be shown on the 'Systems' tab

SKYPE SET UP

Connect your webcam

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic)

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Before opening Skype disconnect your webcam for a couple of seconds - if its inbuilt restart your computer or disable / enable it from the Imaging folder in the device manager and do not open your cam for a preview but wait and let the Skype software take full control when you start a video chat.

Sep 10, 2010 | Compaq Computers & Internet

1 Answer

V have bought ourselves a life cam vx 1000 for net chat. now v understand dat v can not use it for skyping. pl help. how can v make it compatible for skype. most of our friends r on skype. there must be...


Skype is particular about running webcams with the latest drivers.
Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
Read all the links
Check out any additional software you have to download if you are running Vista or Windows 7

Procedure for re-installing software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

SKYPE SET UP

Connect your webcam

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Before opening Skype disconnect your webcam for a couple of seconds and do not open your cam for a preview but wait and let the Skype software take full control when you start a video chat.

Sep 06, 2010 | Microsoft LifeCam VX-1000 Webcam

1 Answer

I have Microsoft Life Cam VX-3000, but it does not work for Skype


Skype is very particular about webcams having the latest drivers - if you uploaded your software from a disc it may need updating.

Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam software.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Before opening Skype disconnect your webcam for a couple of seconds and do not open your cam for a preview but wait and let the Skype software take full control

Sep 05, 2010 | Computers & Internet

1 Answer

No audio when on skype. the mike won't transmit audio.


TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
CONFIGURE TO SKYPE
On the Tools menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Set your speakers as default.
Select your webcam as the default microphone.
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
Select your webcam as the default.
Click Save.
Test LifeCam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Dec 01, 2009 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

Webcam graph render fail


You need to reinstall your webcam driver which found in the cd.

Aug 25, 2009 | Toshiba P205-S6267 Notebook

1 Answer

I cannot preview my video on my quickcam orbit mp


check the dm for enumeration, if the cam is present under imaging devices. uninstall all of the logitech software and plug camera in without the software. cam should come up generic USB device the try to preview in skype. if workinf reinstall sotware from the logitech websight.

Jul 10, 2009 | Logitech QuickCam Orbit MP 961422-0403...

1 Answer

This graph cannot preview.


your software not preview so you use another capturing software ulead.com

Jun 20, 2009 | Computers & Internet

1 Answer

Graph cannot preview


In skype use free call set-up to set-up and configure your webcam/mic.It is fairly easy just follow the prompts.This should solve the problem .thank you for using FixYa and don't forget to vote.RICHARDM69

Jan 03, 2009 | Computers & Internet

1 Answer

Skype


A few suggestions... as the problem can be anything at this point.

1. Do you have a firewall? Is the firewall blocking skype from receiving video? (http://www.skype.com/help/guides/firewalls/)

2. Do you and the other caller have the latest version of skype? Same version for each of you.

3. Check the other callers configurations. As he/she might be able to preview themselves in the "Preview Window" for their webcam but he/she might not be sending video to you.

Aug 14, 2008 | Computers & Internet

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