Question about Maxent MX-50X1 50 in. Plasma Television

2 Answers

The TV does not respond to the remote control nor the buttons in the front panel


I've just got a new Maxent MX-50HPT51 plasma TV from Costco. The TV does not respond to the remot control and I can't control the TV using the buttons in the front panel. I have unpluged and pluged the power cord and the LED is orange for a few seconds and then turns green, when I push the buttons in the fron panel the TV does not repond, I can't turn it off or change channels, and have the same problem with the remot. The screen is black but I can hear a sound

May be the remote control code is gone and I have to re-program? I don't have the code (not included in the manual)

please advise

my email is [email protected]




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  • 7 more comments 
  • Alexeremita Dec 13, 2007

    i am having the exact same problem and i also bought the TV from costco. can anyone help?

  • Anonymous Jan 10, 2008

    remote control does not respond to any function. Tv will not turn off at front panel and screen goes "snowy" after 5 minutes

  • Anonymous Jan 23, 2008

    Same type of problem. I've had the set a few months and about 6 times now the set will not turn off with the remote or the power button on the set. you have to unplug it to tern it off; certainly that can't be good.

  • RMarkM Feb 01, 2008

    I have the same problem only no sound either.

  • sflores953 Apr 01, 2008

    TV will not turn off with remote nor with switch. Must unplug to turn off. Will turn on with switch or remote but not turn off.

  • walk0243 Jan 07, 2009

    same exact problem

  • Anonymous Feb 10, 2009

    no response from any control (after prolonged play?) must unplug.

  • Anonymous Feb 15, 2009

    I have the same problem, does anyone know what the issue was??

  • Renz Lopez
    Renz Lopez Nov 13, 2012

    Hantarex PD 50 PLASMA TV will not turn off with remote nor with switch. Must unplug to turn off. Will turn on with switch or remote but not turn off.howw to fix this issues please The TV does not respond to the remote control nor the buttons in the front panel



2 Answers

I am haveng the same problem p58h10nja

Posted on Aug 03, 2008

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  • 6 Answers

Sounds like power supply switch needs to be changed to normal setting. If you are comfortable with electronics i will talk you through it if not you will need a tech or back to cosco it goes if you have a warranty.

Posted on May 26, 2008

  • Raul Gonzalez Apr 29, 2013

    I would appreciate that you please let me now how to change power supply switch to normal setting I have a similar problem with my hisense LED 32D12. Thanks. Raul ([email protected])



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Related Questions:

1 Answer

When we connect the power, the green light "

Hi Bruno,

First of all thank you for posting your question here at Fixya.

I'm assuming here that your TV's model number at the rear panel is MX-50HPT51.

My first advice is to unplug the unit from the outlet (AC source) for at least 1 hour to drain any voltages from the boards and to reset itself and then plug it back in and check if the symptoms still persist.

If the symptoms remain the same, this is an indication that the logic control board of your unit gone to malfunction. It is located at the center inside the set. See sample picture of logic board used for Maxent plasma TV at the end of this solution.

Please note that this is not your actual logic control board, it is used for another model no. I've attached it to give you an idea what it's gonna looks like. I've checked my link online for your logic control board but they are currently out-of-stock. I would advice you to contact your local Maxent sevice center to obtain the board.

Also, don't forget to check if your unit is under warranty/extended warranty period, avail it because the manufacturer will fix it for free. Opening the rear panel will void the warranty.

Please let me know if you need further assistance.

Hope I helped you.

Rating and feedback are highly appreciated.

Good luck and take care!

Kind Regards,

Jazz Electronics


Dec 15, 2011 | Maxent MX-50HPT51 50 in. Plasma TV

1 Answer

I have a Maxent 50" plasma TV model # P5000550H9

Here is a link to the RETREVO site which has a PDF copy of the complete User's Manual for the Maxent 50" Plasma TV:

Just use your mouse to click on the link, which is the underlined and highlighted text just above.
This will open a new web browser page automatically for you and allow you to view the information at the website indicated.

When you get to the RETREVO page, click on the blue DOWNLOAD THE DOCUMENT (2.64MB) button on the left hand side of the page under USER MANUAL FOR MAXENT MX-50X1.

Once you click on that and get to the next page, don't bother typing your email address in the empty box, it's not necessary.
Just TYPE THE NUMBERS SHOWN BELOW into the second empty text box.

Then click the red DOWNLOAD NOW button.

When the computer asks if you want to open or save the file, CHOOSE OPEN.

If it does not open, then you may need ADOBE READER installed on your computer to read the PDF document.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.

Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

I hope that was helpful to you, good luck and take care.


Sep 26, 2011 | Maxent MX-50HPT51 50 in. Plasma TV

1 Answer

My remote does not work, I have a 50' maxent plasma. Any ideas?

Take the batteries out of the remote like wait 20 mins and take a rag with some WD40 in it clean the - + batteries compartment connections.Wait about 10 mins put in brand new batteries.The remote should work now,if still have the same result.The remote CPU chip is dead.Remotes devices heavyly depended on it CPU chip,it probally shorted and dead.Try website like to buy an original or close to the original remote.

Dec 21, 2010 | Maxent MX-50HPT51 50 in. Plasma TV

1 Answer


Ebay is the only place I have found them

Dec 14, 2010 | Maxent MX-50HPT51 50 in. Plasma TV

1 Answer

Tried to find Maxent web site , or service site ,or home page ,,, no luck , is this thing a mystery brand

Yes,this brand just only show up the last 2 years.Read ur owner manual,should have a 1-800... phone numbers for the customers contact some where in the owner manual.What wrong with the tv,i might could help u with it.

Nov 25, 2010 | Maxent MX-50HPT51 50 in. Plasma TV

2 Answers

Need code for my maxent tv

Maxent is sometimes the same as SAMPO. Try 746...

Mar 30, 2009 | Maxent MX-42V1 42 in. Plasma Television

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