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Printers vanished and can't add printer

Suddenly this afternoon I can not print.  Windows tells me that the print  
spooler service is not running.  I have started the print spooler several  
times and verified that it starts automatically.No matter what printer  
related action I try to take (install, delete, open properties, etc), I  
recieve the message "Operation could not be completed.  The print spooler  
service is not running."
Again, I have already tried the starting the print spooler solution, but  
when I try to do something in the control panel that involves printers, the  
print spoolers stops.  
Help, please.

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  • 3 more comments 
  • Anonymous Dec 13, 2007

    Operation could not be completed. The print spooler service is not running.

  • Anonymous Dec 28, 2007

    +1 The same message, the same problem.

  • Jeprox Mar 10, 2008

    I have the same problem, I tried to uninstall and install the printer software but am still getting the same error message.

  • Anonymous Jul 28, 2008

    Can't print, message states "print spooler service is not running". I don't know where to begin. Do I need to uninstall and then reinstall software?

  • Anonymous Jan 21, 2009

    Same thing, same problem.



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Your shell extensions have a software conflict. The offending piece of software will have to be determined and removed, or at least stopped, before re-booting the computer. You may be able to repair the problem using the System Restore option.

Posted on Jan 27, 2008


How would I determine which software is causing the conflict in the shell extension? System restore is not working.

posted by Randell on Oct 10, 2007 Report abuse

Suddenly this afternoon I can not print. Windows tells me that the print spooler service is not running. I have started the print spooler several times and verified that it starts automatically.No matter what printer related action I try to take (install, delete, open properties, etc), I recieve the message "Operation could not be completed. The print spooler
service is not running."

Posted on Jan 27, 2008


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My lexmark p707 has just stopped printing. It keeps cancelling jobs and tells me to reinsert the cartridges (which I have done). But is still not working. Help pls?

It could be due to the Print Spooler on your computer. Please follow steps below to ensure print spooler service is running and print queue is clear from pending print jobs.
  1. Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)
  2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  3. Browse to Start -> Run... and type in "NET START SPOOLER" (this will restart the print spooler service)
  4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.
Try to print again.

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Printer Spoiler problem

<p><br />If the Print Spooler service fails when printing or when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective. The simplest way to resolve this is to remove all the drivers and reinstall them again.<br /> <p><br />If the Print Spooler service is not running, the Printers and Faxes folder will be empty and you can not use it to remove (or add) printers or printer drivers. <br /> <p><br /><b>Resolution:</b><br /> <p> <br /> <p><b>Windows XP:</b><br /> <br /> <p>If the Print Spooler service is operational:<br /> <p>1.<span> </span><span>Open the <b>Printers and Faxes</b> folder, Start-&gt;Printers and Faxes.</span><br /> <p>2.<span> </span><span>Delete all of the <span>printers</span></span> <br /> <p>3.<span> </span><span>Click <b>File</b>, Server Properties</span> <br /> <p>4.<span> </span><span>Select the <b>Drivers</b> tab</span> <br /> <p>5.<span> </span><span>For each entry:</span> <br /> <p>a.<span> </span><span>Select the entry</span> <br /> <p>b.<span> </span><span>Click Remove</span> <br /> <p>If the Print Spooler service is not operational:<br /> <p>6.<span> </span><span>Open regedit Start-&gt;Run and type regedit.</span> <br /> <p>7.<span> </span><span>navigate to <b>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers</b></span> <span>Under this key, there will be the keys Version-2 and Version-3 (one or the other of these may be absent - not a problem) the sub-keys under these contain the printer driver configuration information. Delete all the sub-keys inside Version-2 and Version-3, but <i>not</i> these keys themselves</span><br /> <p>8.<span> </span><span>Open a Command Prompt window</span> <br /> <p>9.<span> </span><span>Type the commands<br /> <span><b>net stop spooler</b></span><i><br /> </i><span><b>net start spooler</b></span></span> <br /> <p>10.<span> </span><span>Open Windows Explorer</span> <br /> <p>11.<span> </span><span>Navigate to <b>%systemroot%\system32\spool\printers\</b> and delete any files there. By default, this is where the <span>print spooler</span> stores print files.</span> <br /> <p>12.<span> </span><span>Navigate to <b>%systemroot%\system32\spool\drivers\w32x86</b>. Inside w32x86, there will be folders with the names 2 and 3 (one or more of these may be absent - not a problem) delete all of the files and sub-folders in each of the 2 and 3 folders, but not the folders themselves. Inside w32x86, there may be other folders with names starting with "hewlett_packard", "hphp" (ex. for HP printers) or something else; delete these folders also</span><br /> <p><span>13. </span><span>Restart the <span>print spooler</span> (see steps 8 and 9 above)</span><span> </span><br /> <p><b>Windows 7:</b><br /> <ol> <li> Go to <b>services.msc</b> -&gt; stop the printer spooler service. <li> Get into windows /system32/spool. <li> Find folder named printer and delete the contents of it. <li> Restart the printer spooler service, check for printing. <li> Restart the computer and check it again.</li></ol> <p><span> </span>OR<br /> <p>cmd<span> </span>-- &gt; net stop spooler<br /> <p>del /q /f /s "%systemroot%\System32\Spool\PRINTERS \*.*"<br /> <p>net start spooler

on Mar 10, 2011 | Office Equipment & Supplies

1 Answer

I'm getting the error message whenever I try to select a printer that ''Windows can't open add printer. The local print spooler service is not running. Please restart the spooler or restart the...

If u r using the XP operating system, follow the steps to restart the spooler :

1. Click Start and then click Run and in the run window type services.msc and then press Enter.
2. Locate Print spooler from the Services window which is opened now.
3. Right click on it and select Start.

May 08, 2010 | Office Equipment & Supplies

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Print spooler not running windows xp this has just happened, working fine prior, put on acrobat editor soft ware then problem flaged, removed software but problem remains. Reinstall printer software...

Ok this is an easy one..
Click "Start"
Step 2 Click "Run"
Step 3 Type in "services.msc"
Step 4 Click OK
Step 5 Find Print Spooler in the list of services
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Step 7 Check "Automatic start"
You are done.

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3. stop "print spooler" services
4. click on "start" select "run" and type "C:\WINDOWS\system32\spool\printers"
5. after open the printers folder deleted all the pending print jobs
6. restart the "print spooler" services and try to print now.

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HP Laserjet 1020 Spooler not starting

First uninstal old drivers then install again.
Then go to start menu then type in run "services.msc" then press enter
then you can seee right pane check there you find Print Spooler just double click on it then set
stratup type as automatic then click on depndancy tab then set restart the service .
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Wont let me install printer when trying to add printer this is what it says (operation could not be completed. the print spooler is not running. could u please tell me how to solve this problem so i can...

Go to the services and check to see that the print spooler is started.
If you don't know how to find Windows Services in Windows XP, click on Start, Control Panel, Administrative Tools, and Services. Scroll down to print spooler. click on start or set it to automatic.

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2 Answers

Spooler not running after Lexmark x83 installation on windows XP laptop

From what you're saying the windows print spooler service is not starting following the installation of your printer (and thereby you cannot print i'm assuming)

try the following to start the print spooler service if it is not already running.
Click Start
Right Click My Computer
Click Manage
Click "Services and Applications"
Click Services
Scroll down to "Print Spooler" and double click on it to open up the properties page
where it says "startup type" select automatic from the combo box list
If the service is NOT running, start it by clicking "start"
click OK

The print spooler service is started now, and **should** work properly. If the spooler is still not starting properly, then you may have a driver issue and i reccommend uninstalling and reinstalling the drivers for your printer.

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Print Spooler Service


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Hp laserjet 1022

It sounds like an issue with the spooler service on Windows.
You will have to download the tool kit to run it. It states for windows server 2003 but will also work on xp Her is the link fo rthe download:

here is a link with direction for running it on xp

When you run it it will ask you if you are sure you want to delete spooler files. clcik yes. When it asks if you want to delete USB monitor click on no.
Thisis the fix for the print spooler issue after you run the cleanspl.exetool and wipe out all the ports. You have to add back in the USB portmanually.

Run regedit. Go to HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Print/Monitors.Look for a USB Monitor entry. Before doing anything else, backup theregistry entry by right clicking on "Monitors" and selecting "Export".Give it a name and locaction so that you can put it back if you haveproblems later. If "USB Monitor" is not there, add it by right-clickingon Monitors, New, Key. Name the new key "USB Monitor". Once added,right click on the new key and select New, String Value. Name the newvalue "Driver". In the right portion of regedit, right click on the new"Driver" value and select "Modify". Make the value data "usbmon.dll".If there is an "HPUMON" entry (or the like), delete it. Disconnect theUSB cable to the printer. Run the "scrubber" or clean utility, rebootthe machine. Reconnect the printer and install the driver software permanufacturer instuction. This fixed my problem. Good luck!

Mar 12, 2008 | HP LaserJet 1022 Printer

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