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I have a Motorola Razor M which locked up immediately following their update.

I have so many things which haven't yet been backed up because I am not up on computers. My ex. use to take care of all the computer/smart phone syncing issues. I do have Verizon's backup assistant and again I run into settings issues. It may be fine but I have a lot of sensitive data I can not lose and will not be able to replace. I did use google drive, but my ex left in between the time my previous smart phone croaked and now! Unless I can figure out how to bypass the complete lock up, which translates into shut down, I am afraid I will find I lost something that is gravely important to me! I have attempted to press and hold both power button and volume down rocker switch at the same time. I have also tried to simultaneously hold power button and the center of the volume switch. I have tried charging it with it's original adapter straight to the wall. I have tried hooking it up to the usb on my computer without any change. I have tried to let the battery die completely and plug it in to the wall just long enough to catch a little charge and try to power up. The only thing it will do is I get a solid green light when it is charging, both from the wall or hooked up via usb to the computer! I also tried to remove the sd card and turn it on without any luck and last but not least, I have tried to do all of the procedures in every combination possible. Now, twice I have called Motorola for help and both times their techs told me to try a partition boot? I was exasperated because you have to be able to turn the darn thing on in order to do this procedure, unless I am mistaken. Suddenly, I felt like no one was really listening to me! Motorola also told me that yes, I will loose all the data on the phone memory and unfortunately, just prior to the update, I realized that most of the data had been saved to the phone memory but I do not understand how. The little bit I do know to never save your data to the phone memory! Please, this is very important to me to at the very least, be able to retrieve as much data as possible... I am truly in distress! Thanks for any assistance anyone can give me! -D-

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  • Diana Berne Nov 26, 2013

    I don't understand where anyone has suggested anything about my issues but my question heads up the some other problems which do not pertain to my issues! I must be losing it because I am totally confused. Please, someone help meQ

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  • Contributor
  • 66 Answers

You can pray that the info is on a sim card but don't get your hopes up. You cant do anything it seems. This is why you backup your data - especially before an update.

Posted on May 24, 2014

5 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

Jastababe
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SOURCE: System State Backup problem

That specific error pertains to "validating" your copy of Windows. you might want to validate that copy, then re-try system state.


~~Jasta~~

Posted on Mar 24, 2008

bijit1969
  • 60 Answers

SOURCE: Need driver for SD Card USB Drive for Windows 98

Check these driver :
1) http://www.lowrance.com/Downloads/Drivers-and-Firmware/MMCI-USB-11-Drivers-LEI/

2) http://www.sandisk.com/retail/driverdownloads.aspx

Posted on Jun 01, 2008

Junoon007
  • 1011 Answers

SOURCE: installing AT&T communication manager for data card conflict

Dear sir/madam,

The more you go in to alter settings and programs in your
DELL, them less likely they will be to honor the warranty. Having said that, one
thing you can try IF you have a restoration disk of any kind, is to try to repair
the boot files and sequence. you can use one of two methods. You may get a handy
utility called "VistaBootPro" that does the job very nicely or follow the link below
to MS and run their bootrec scheme. click this link for more information to how to boot to update
windows update.

http://support.microsoft.com/kb/927392


Thanks
good luck


Don't forget to rate the solution

Posted on Jul 27, 2008

vkyhunk
  • 156 Answers

SOURCE: you may be a victim of software counterfeiting

THERE ARE NUMBER OF METHODS BUT FOR YOU THESE 2 METHODS ARE GOOD

1) METHOD:-
TRY SYSTEM RESTORE.

2) METHOD:-
2.1) LAUNCH WINDOWS TASK MANAGER.
2.2) End wgatray.exe Process In Task Manager.
2.3) Restart System In Safe Mode.
2.4) Delete wgatray.exe from c:\Windows\System32.
2.5)
Delete wgatray.exe from c:\Windows\System32\dllcache.
2.6) Launch RegEdit.
2.7) Browse the following key HKEY_LOCALMACHINE\SOFTWARE\MICROSOFT\WINDOWSNT\CurrentVersion\Winlogon\Notify.
2.8) Delete The Folder "WgaLogon" and all of its component.
2.9 ) Reboot System.

3.0) BE HAPPY NOW.... AND NEVER EVER INSTALL WINDOWS GENUINE ADVANTAGE NOTIFICATION IN WINDOWS UPDATE OTHERWISE YOU HAVE TO REPEAT THE DAMN PROCESS AGAIN.

IN ORDER TO THAT FOLLOW THIS

START
--> CONTROL PANEL--> AUTOMATIC UPDATES --> CHOOSE THE OPTION """"""""""""Notify me but don't automatically download or install them"""""""""""

When u use this option whenver your system detects any new WINDOWS UPDATE choose the updates which u want to install... DONT INSTALL WINDOWS XP SERVICE PACK --3.

Posted on May 05, 2009

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