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FROM TROUBLESHOOTING SECTION OF MANUAL:
Humidifier power light is staying red and
not turning green
Humidifier is working than stops:
? Ensure that water level sensor is
? Clean water float
? Call service center and request
replacement water float
On my water wheel several parameters must be met. 1. Power on, cord plugged in. 2. Water in tank, the float arm needs to move to indicate water present, the red light on the dash indicates no water. 3. Humidity controll set higher than the room atmosphere humidity, clockwise is higher on mine. 4. The fan speed selecter must be on either high or low, the fan won't run unless one position is selected. I hope this helps
The red light indicates that there is no water in it. You need to put water in it, then a green light comes on instead. When the water runs out you will see the light turn red again. You need to fill it about 2/3 - 3/4 of the way up to make it last. You should refill it about once a day or every 2 days depending on how often you use it. But when you see the red light on then you know the water is gone.
i realize this answer is a year old; but, i would guess you didn't let the wick become saturated before running. fill the resevoir with water, then let the humidifier sit idle while the wick is saturating. when it is completely saturated, the refill light will go off. refill the resevoir with additional water, as needed. then you can run the humidifier.
My Slant Fin humidifier has a floating, ring-shaped magnetic level that isn't replaceable. You can't even tell it's magnetic until you cut off the piece that prevents the white plastic float from rising past a certain point. It turns out that there is a ring-shaped magnet in the float.
I found that the Refill light would go off when I held a strong magnet near the float device.
So, I have suspended the magnet with string from the top of the humidifier outside the humidifier.
Caution: This fix disables the safety feature inherent in the low level shut off. I wonder why the manufacturer uses material that corrodes?