Question about Samsung Washing Machines

Open Question

Unethical Trade practice of a retailer of samsung washing mach

Dear Sir,
I have purchased a samsung washing machine (Front Loading, fully automatic, allegedly containing Ceramic Heater.) from M/s Shubham, Samsung Plaza, No.70,G.S.T.Road, Chrompet, Chennai-44. During the negotations, I was told about a model Wf R1061EW which contains Ceramic Heater. I was charged Rs.2,500 extra for that additional feature.The bill was also made, mentioning WF R1061 EW. But, when the piece was delivered to my home I was shocked to see the model is entirely a different one.(WF R1061 W1/XTL). Immediately I contacted the dealer and I was repeatedly told that both the models are one and the same. Not convinced, I have contacted the Samsung Support Centre over phone and I explained the whole thing. I was given a reference number(8405331169) and was told that the model delivered to my home does not contain any Ceramic Heater. Now, again I contacted the Dealer and the dealer says the delivered model contains the Ceramic Heater. Without using the machine, I am keeping it for further developments. Under these circumstances, please guide me. I very much feel cheated by the dealer. Expecting a reply fromyou.

Thanking You,
R.Ramalingam

Posted by on

  • prem mathew May 11, 2010

    Best is you contact a consumer redressal forum, they will guide you about how to deal with this, you can mention how you were cheated, etc. Then notice will have to sent to the dealer, with copy to manufacturer.

×

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 120 Answers

SOURCE: no owner's manual with new product

If you go on the manufactures website. You will be able to get an manual sent to you.

Posted on Jul 07, 2009

beltronic205
  • 1456 Answers

SOURCE: LG Washing Machine front loading, Model Fuzzy Logic 8.5KG,

If it has a belt remove this then turn drum by hand to see if noise is still present if it is then sounds like some thing caught in between drun inner and outer you may need engineer....Pull plug out 1st...

Posted on Mar 22, 2010

  • 113 Answers

SOURCE: Hi Unable to drain the water

You can take the hose that goes to the drain and lay it down. but when you do that the water will run out the hose so make sure it goes outside or into a floor drain. You pump is either jammed or broken or the solenoid that turns it on is out.

Posted on Sep 22, 2010

  • 1 Answer

SOURCE: My Samsung Washing Machine (Diamond Drum model) problem

You probably did not save the mode you want. See the information booklet provided on how to set the mode.

Posted on Oct 29, 2010

  • 6277 Answers

SOURCE: error 5e will not empty

Hi from retired Englishman in SW France,

Samsung '5e' means 'water drain error'.
I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
Here are my complete, general pre-typed guidance notes for checking filters and motors ;-0)
-------------------------------------
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Posted on Mar 10, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Ac voltage become hihg or low when start ifb washing machine


We got a IFB front loading washing machine last week only after 3 time wash 4 th day it is showing AC-LOW message . the service people came and went but nothing is done what is the next solution?
Same point top loading Godrej 6.5 kgs working fine but water consumption is more in that compared to front loading machine so pls sugeest good solution at the earliest.

Sep 30, 2012 | IFB Washing Machines

1 Answer

Drain prblem


I used to get this problem with my Samsung,only the impellor was loose and needed refixed to the shaft.Sounds like the capacator that gives the pump motor it's initial kick start is gone so the pump can't start to turn until you help it,then,I assume,it will keep going.
Depending on the design of the pump,it could have a built in or separate capacitor,so you'll have to establish which it is before buying either a capacator or pump assembly.

Jul 04, 2012 | Washing Machines

1 Answer

My Samsung fully automatic washing machine Model # WA13G2Q showing 1E error code.What do I do?


My Samsung fully automatic washing machine Model # WA13G2Q showing UE error code.What do I do? THIS IS MY EMAIL engrabih12@hotmail.com

Apr 13, 2011 | Samsung SW62ASP Top Load Washer

1 Answer

Dear sir, I bought top loading fully automatic


you can contact appliancerepairplanet.vstore.ca for help in this matter

Dec 08, 2010 | Samsung Washing Machines

1 Answer

Hi Unable to drain the water from my fully automatic top loading samsung washing maching. (Model - WA80TAL). How to do it. Regards Uday Sundar


You can take the hose that goes to the drain and lay it down. but when you do that the water will run out the hose so make sure it goes outside or into a floor drain. You pump is either jammed or broken or the solenoid that turns it on is out.

Sep 22, 2010 | Samsung Washing Machines

2 Answers

Which is better a top loader or front loader washing machine?


Front Loading Washing Machine: Fully automatic.
1. Better washing than toploading as technologically proofed.
2. No extra effort except putting cloths and detergent inside.
3. No need to observe in between while washing. Start and forgot. You can go market and come back.
4. No issue if electricity or water went out during washing.
4. Take more water compare to toploading semi-automatic.
5. You can not open it once it started.

Top Loading Washing Machine: Semi
1. Save water and detergent.
2. Need extra effort to put the cloth from one box to another.


Front Loading Washing Machine: Fully automatic.
1. Better washing than toploading as technologically proofed.
2. No extra effort except putting cloths and detergent inside.
3. No need to observe in between while washing. Start and forgot. You can go market and come back.
4. No issue if electricity or water went out during washing.
4. Take more water compare to toploading semi-automatic.
5. You can not open it once it started.

Top Loading Washing Machine: Semi
1. Save water and detergent.
2. Need extra effort to put the cloth from one box to another.

Oct 10, 2009 | Washing Machines

1 Answer

Black particles in clothes after using a top loading samsung fully automatic washing machine


You said these particles stick to the clothes, do they come off and then leave a stain? It may be grease or oil coming from a leaking drum bearing seal.
If it is, This is a major repair and not one for DIY.

Sep 28, 2007 | Washing Machines

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

70 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Washing Machines Experts

Jaime Hernandez

Level 3 Expert

2315 Answers

shaun taylor

Level 3 Expert

1525 Answers

easy alberta
easy alberta

Level 2 Expert

132 Answers

Are you a Samsung Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...