Question about Ricoh CL4000DN Laser Printer

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I get an error sc361 and sc364

I have a ricoh cl4000 and i get an error sc364 and sc361?

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Sc 361 Magenta TD sensor (pcu)

sc 364 Black TD sensor (pcu)

check if the pcu's are in position tight


Posted on May 13, 2009

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364 toner output error black
361 toner output error Magenta
in both cases change the drums for each ( I would do them all)
-Carl

Posted on Jun 18, 2009

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Sc361 is a magenta density error, and sc364 is a black density error. My guess is you haven't replaced the photoconductor units (PCUs) in a long time? Your best bet is to replace at least the two PCUs in question, but it's probably a good idea to replace all four while you're at it.

Posted on Jun 05, 2010

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Ricoh mpc 4000 error code SC364 need your helps


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there is no specific error code decoding for this error sir.

this must be as service error.

please refer to a service manual for decoding this error.

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I have an Aficio SP C410DN with error code SC361. Any ideas what that could be? thanks.


Hi, SC361 is a Toner Density error in the Magenta PCU. Your best bet is to replace the Magenta PCU.

You could go in to the service menu, if you now how and do a TD Initialize on the magenta PCU - Service menu 3.801.004, but it may still not resolve the problem.

Go with the 1st, hope it helps.

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All manuals for this printer can be found here:
http://support.ricoh.com/bb_v1oi/html/oi/rc2/model/cl40/cl40en.htm

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Check all TD sensors connections to the PCU.
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SC240 = DB error [K]
[Symptom] The EGB detects LDB error a few times consecutively when LDB unit turns on after LDB initialisation.

[Cause/Required Action]
• Defective LDB
1. Replace the LDB.

Taken from: http://intranet.rjyoung.com/Service/Service%20CDs/printer/CL%204000DN/cl4000%20service%20manual.pdf

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The most common problem is the photo conductor unit. What ever color the line is change that unit. The Photoconductors are a customer repalcment item.

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Error code sc364


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