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There's 3 tabs on the inside of the base that get pushed down when you push the cup in. Two of them have switches on them, sometimes they can break. Make sure they are being pushed down. If not, it could be one of the switches inside.
Do not try repair it manually,as its a concern of electronic gadget,& its hazardous.Get it done from a service agent or instead prefer ton buy a new one.I would suggest Magic bullet blender nbr1201.The Magic Bullet consumes less power than Magic Nutri Bullet when you compare Nutribullet Vs Magic Bullet, but it is more when it comes to the price factor. Though it is not that powerful, you can get Magic Bullet at much cheaper price than Magic Nutri Bullet.Go to the link to know. Nutribullet And Magic Bullet Difference
Most probaqbly not wet rice is possssibly too heavy for this littel motor to handle. The instryuctions say short bursts of grinbding. If the motor overheated it is possible the winding are now burnt and the unit is not repairable. These cost 29,99 total in most discount online stores and a repair to the motor $99.00
Check the motor brushes. They may be worn out. Also, since the 1980s, many electric motors have a thermal fuse in them. This unit "blows" when it gets to a certain temperature.
This fuse looks like a 22-caliber bullet and its pointed end is usually colored. If you have an ohmmeter or continuity checker, see if current will pass through the fuse. If not, you can try to replace it. Most times, the fuse is attached with crimp-on connectors. Replacements can be soldered in, if you put a clip-on heat sink between the fuse body and the soldering iron.