Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

1 Answer

Creative Nomad Jukebox Zen Extra firmware problems on Windows Vista

I was happy using my Zen Extra for over three years but now that i upgraded my windows to Vista all the hell broke loose.First the computer didnt know the player so I emailed creative and they told me that there is no firmware for vista so i had to find a windows xp pc and download a firmware.But as my player's firmware is old(1.x.x.x) i reset my player and formatted it and downloaded the firmware.But no still the xp computer didnt know my mp3 player and so i couldn't install the firmware.So because i foolishly erased my old firmware without downloading the newer one now i am unable to use the mp3 player at all...it is in the rescue mode.Neither can ı use the software.Please help me for this problem because it is a fairly expensive product and i don't know what to do....

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Find an XP computer with WIndows Media 10 only nothing higher. If you can't find a computer like that uninstall any WMP newer than WMP 10 and then reinstall WMP 10. There is a bug in WMP 11 and its just best to avoid this until you have upgraded your firmaware to 2.x. If you don't have the newer firmware 2.x download it. Now click on the firmware  program then on your Zen Xtra select Load OS when prompt to connect the USB cable going to your computer. It should see your Zen now and should pop up that stupid window that you need to scroll at the bottom and click agree to get rid of then your Zen should reboot a few times don't touch it!! It will tell you when its done. If you can't get it to see your Zen try plugging and unplugging the USB cable. The best way is to do a fresh install of Window XP SP1 and install noting but WMP 10. You also can d/l the 1.x firmware then load it then load firmware 2.x then just agree with everything and it should work. I have upgraded and updated 6 of these Zen Xtras. Anyone that want a 120G Zen Xtra I am on Ebay: cheap-xbox-drives
I also can do upgrades to your existing Zen Xtras Players.  

Posted on Oct 11, 2007

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Posted on Jan 02, 2017

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1 Answer

My nomad jukebox zen xtra goes into Rescue mode (v1.13) where do i get thr firmware??


http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#IssuesupdatingfirmwareonCreativeportabledevices

See this link.

Try unistalling Windows Media Player 11 from PC. and then upgrade ur device.

Follow necessary steps.

Mar 17, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

9 Answers

I have creative zen nomad jukebox 1.03.02e (30gb) and did not get a disc with it and i cant find any any site that i can download the software on. I got the jukebox so that i could us it and as of yet i...


Here is a link to the Creative Mediasource software for the Zen Nomad http://support.creative.com/downloads/download.aspx?nDownloadId=8183

Scroll down to the bottom of the page and click agree. This will start the download. Then run the program on your computer and you should be able to manage your Zen with this software. Let me know if it works.

Jan 29, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

When it the zen is turned on it says firmware


Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Trying to recover nomad jukebox zen extra


Get an original Vista operating system disc..
then insert d CD and boot from the CD!

Apr 29, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

3 Answers

Creative Zen is not recognized by my computer.


creative labs Nomad Jukebox zen mp3
cannotused anymore cause have a firmware problem everytime reboot the unit

Aug 31, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

HElp!!!!


After three months of trying and trying in many computers, following many, many procedures found all over the Internet, my Creative Nomad has accepted the firmware and has borned again.
What I did?
1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device.
It recognizes the device but can´t find any update to the drivers,
2. Updated Windows Media Player 9 to Windows Media Player 10,
3. Restart the computer
4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers.
5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)"
6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.

The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....

May 12, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative zen


After three months of trying and trying in many computers, following many, many procedures found all over the Internet, my Creative Nomad has accepted the firmware and has borned again.
What I did?
1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device.
It recognizes the device but can´t find any update to the drivers,
2. Updated Windows Media Player 9 to Windows Media Player 10,
3. Restart the computer
4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers.
5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)"
6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.

The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....

Apr 26, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

My creative nomad jukebox zen extra 30gb


means the software used to operate the unit is corrupt and you need to download and install a new version
http://us.creative.com/support/downloads/

Jan 01, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Updated Drivers


You need to go to Creative USA Support and download

Creative Zen Xtra PlaysForSure Firmware 2.10.03. This firmware upgrade has to be done on an XP computer but if you follow the directions, Vista will then allow the installation of the Creative Organizer software which will then allow you to backup the files of the Zen and transfer them to the Zune. I just did this yesterday for my brother-in-law, though I did it all on XP and haven't tried to finish the install on Vista.

Read more here: http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=67,E=0000000000308279616,K=833,Sxi=19,Case=obj(16737),Kb=ww_english_add,VARSET=ws:http://us.creative.com/

Dec 27, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Having big firmware problems


Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved

Oct 10, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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