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Dyson DC25 won't recline - Dyson Vacuums

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 231 Answers

SOURCE: I have a DC25 upright and the on off switch will

replace the switch part # DYR-3400

Posted on Jan 04, 2010

Dysonteam
  • 167 Answers

SOURCE: Dyson DC25 upright not standing upright

Hi its Darran at Dyson.

So that we can help resolve, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US). It sounds as though your stabiliser has come out of place and one of our advisors should be able to help you pop this back in.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

  • 101 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

  • 1 Answer

SOURCE: My dyson dc25 pipe has lost suction..is something ...

We had the exact same issue. Turns out my wife had inadvertantly sucked up a magnet that was the same size ans the tube. Hold the tube up to a light source. If you cannot see any light, there is something stuck in it. To dislodge the item, stretch out a wire hanger and run it through the tube. It should lislodge the item. Dyson's are great but are very tempermental!

Posted on Jan 25, 2011

doobla77
  • 51 Answers

SOURCE: how to blow up a mattress with a Dyson dc25

the Dyson upright does not have an exaust outet you can plug a hose into to blow up the mattress, I had the same problem and Dyson told me that basically you can't reverse their vacumme cleaners to blow up mattresses etc.

Posted on Jan 26, 2012

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2 Answers

My dc25 brush will not spin when i clean the floor


Hi Raymond, it's Jack at Dyson.

Like many Dyson vacuums, DC25's cleaner head includes a sensor which shuts of the brush bar if something jams it. Once you've checked the cleaner head for obstructions, and removed any threads or hair from around the brush bar and endcap, you should be able to reset the machine as shown in our video guide below:


The brush bar will never rotate when the machine is standing upright, so make sure you recline it into the normal vacuuming position before testing it. Once it's reassembled, plug it in, turn it on, recline it and press the silver brush control switch (next to the red on/off switch) twice.

If you'd like some further help after giving this a try, you're welcome to call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a repair or a replacement part is needed, we can also confirm if your machine is within the Dyson guarantee period.

Feb 26, 2015 | Dyson DC25 All Floors Bagless Upright...

1 Answer

My dyson dc25 brush is not spinning what is the problem


Hi there, it's Jack at Dyson.

DC25's brush bar is engineered to shut off for protection if something jams it. Once you've checked the cleaner head for any obstructions, and removed any threads or hair from around the brush bar, you should be able to reset your machine as shown in the video guide:


Please note, the brush bar will never rotate when the machine is standing upright. Make sure you recline your DC25 into the normal vacuuming position before testing it.

I'm confident this will resolve the issue, but if you do need further help, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Sep 27, 2014 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Can't activate front brush


Hi Sandy, it's Jack at Dyson.

DC25 has a belt engineered to last the lifetime of the machine. It's protected by a sensor which shuts off the brush bar if something jams it. If your brush bar won't rotate it's likely it just need to be reset. Please follow the steps shown in the video I've attached.

Tip: Once you've checked the cleaner head for obstructions and removed any threads or hair from the brush bar, recline the machine into the vacuuming position. Turn it on with the red on/off switch, then press the silver brush control switch twice.

Please note: The brush bar will never rotate when the machine's standing upright, so make sure you recline it down into the normal vacuuming position before testing it.

I'm confident this will resolve the issue, but if you would like further advice after you've tried this, please get in touch with us directly. You can reach our genuine Dyson experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 19, 2013 | Dyson DC25 Vacuum

1 Answer

Dyson dc25 off button won't turn off, brush button won't engage brushes


Hi ... did u get this fixed cos mine is the same hve to switch off on the wall?

Sep 22, 2012 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Dyson reset button


Hi there,

DC25 doesn't have a reset button - if the brushbar isn't rotating, please follow the steps shown in the video below to check the cleaner head and brushbar for obstructions, then reset the machine.

Please note, the brushbar will never rotate when the machine is standing upright, so make sure you recline your DC25 into the vacuuming position before testing it.

You may also want to refer to our online Support guide:

http://www.dyson.co.uk/support/dc25/dc25-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

This should resolve the issue, but if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 16, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

Reset switch on the DC25 dyson vacuum


Hi there,

Your DC25 is equipped with a sensor which shuts off the brushbar if something jams it. After you've checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine. For guidance in doing this, please follow the steps shown in the video below.

Please note, the brushbar will never rotate when the machine is standing upright, so make sure you've reclined the machine it into the vacuuming position before testing it.

I'm confident this will resolve the issue, but if you'd like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/


Mar 11, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

The vac has stopped any suction


Hi Dan,

The DC25's brushbar will only rotate when you have the machine reclined into the vacuuming position, and will not rotate when the machine is standing upright. This is part of the machine's design, and is nothing to worry about.

If the machine doesn't seem to be picking up as well as usual, this may be due to a blockage - the easiest way to check for this is to follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc25/dc25-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

This should resolve the issue, but if you'd like any further assistance or advice, please get in touch with us directly so we can run through some troubleshooting over the phone with you. You can call us free on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Jan 30, 2012 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Can not finde reset button on my dc25 dyson


Hi Maurice,

I'm sorry to hear you're having difficulties with your DC25. Your cleaner is equipped with a safety device which shuts off the brushbar if something jams it. To check everything is correct with the machine and reset the brushbar, please follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=1566&product=DC25-ANIMAL

You may also find the video below useful - please note, the brushbar will never rotate when the cleaner is standing in the upright position, so please make sure you have it reclined into the vacuuming position when you test it.

Following these steps should get the brushbar running again, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support



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Nov 30, 2011 | Dyson DC25 Animal Bagless Upright Vacuum

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