Question about Bose 321 GS series II

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Bose 321 will not power up

Unit will not power up

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  • Bose Master
  • 924 Answers

Does the unit show any lights, or do you just have no sound? If you have more questions, or would like to inquire about having you Bose repaired, please visit my website at audioserviceclinic.com. Thank you.

Posted on Jan 23, 2015

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Posted on Jan 02, 2017

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1 Answer

Power cord is broken on my bose 321


Is the power cord bad, or the jack in the unit that you plug the AC cord into broken? If you're interested in repairing your Bose, please visit my website at audioserviceclinic.com. You may contact me there. Thank you.

Dec 22, 2014 | Bose 321 GS series II

1 Answer

Bose 321 sound fading


Try the following:

1) Switch the unit off completely, using the powerswitch on the back of the bass box.
2) Switch the unit back on via de switch on the bass box.
3) The display should read BOSE 321 and than be dark.
4) Insert a CD and switch the unit on with the remote by selecting the CD/DVD mode.
5) When the sound is now OK, it means that you need to contact Bose to ask them for the latest software update for your unit. After updating your system. The problem will not reoccur.
6) in case the problem continues and at start-up using a CD, no improvement of sound is heard, the system should go into repair. Contact Bose in your country and ask for return instructions.

Jan 13, 2014 | Bose Audio Players & Recorders

1 Answer

Have a Bose 3-2-1 Series III. When I put in a DVD, I get sound through the Bose but no picture on my Pioneer TV. This is the second time it has happened. The first time it, we managed to get it going...


Here are 3 things to try and an if all else fails at the end.

1) Make sure the TV is set to the correct Video Input to see the video from DVDs on the Bose system.
• Make sure a DVD is in the disc tray.
• If the TV is connected to the media center using the HDMI cable:
Switch from one Video Input to another and then back to the original input.

2) Turn everything off, then:
Turn on the TV and set the TV Video Input for the Bose system video.
Turn on the Bose system and press DVD.

3) Turn off both the TV and the Bose system and then:
Unplug the HDMI cable from both ends.
Disconnect the power cables from both your TV and the Bose 321 system.
Re-connect power to the TV and to the Bose 321 system.
When the Bose 321 system startup message disappears from the display,
re-connect the HDMI cable to the TV then Bose 321 system.
Turn on the TV first, then turn on the Bose 321 system.

If all the above fail then disconnect the HDMI cable that connects the TV to the Bose 321 system and reconnect the two using a Component cable, an S-Video cable, or the Composite cable provided with the system.


Please leave feedback

Cheers

Andy

Apr 28, 2011 | Bose 3·2·1 II System

2 Answers

There is a cd stuck in the system how do i get it out


This solution is from the troubleshooting section of the manual:

• Follow these steps:
1. Turn off the unit.
2. Unplug the Acoustimass module power cord from the outlet for 60 seconds, then reconnect it. This
allows the unit to reset itself.
3. Before powering on, press and hold Eject on the media center.

Hope this info may help you!

Mar 10, 2011 | Bose 3·2·1 II System

1 Answer

Bose 321 system stuck at 30 volume


Is vol buttons button on unit do the same, try remote.
If not try unplug from wall wait hour and try agian, if not bose update cd..

Aug 02, 2009 | Bose (321GS) System

2 Answers

Communicating with your tv message on bose 321 series 2


Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.

Apr 01, 2009 | Bose 3·2·1 II System

2 Answers

CD stuck in disk tray of (original) BOSE 321


NO NEED TO TEAR APART OR REPLACE THE UNIT! JUST TURN OFF THE UNIT, LEAN IT FORWARD AND A LITTLE DOWNWARD AND HIT THE LOAD BUTTON AND IT WILL OPEN. THAT'S THE TRICK!

Nov 23, 2008 | Bose 3·2·1 II System

2 Answers

Bose 321


You probably blew up several components in the power
supply circuit, but yes it can be fixed.
Just take it down to your local TV repair shop.
Oh wait, those don't exist anymore.

-John

Nov 10, 2007 | Bose Lifestyle 30 System

2 Answers

BOSE 321 NO DISPLAY AT ALL


Hello Fousea,
Guru Techman is right. It could be the thermal cutoff inside the transformer. If your 321 however is the latest version, they have a habbit of blowing the fuse and MOV on a PCB inside the sub box.
if you got lucky, its all you have to replace. Power of your head unit comes from the sub box through a square connector esp type cable.

Hope This Will Help. Good Luck

Jun 24, 2006 | Bose (321GS) System

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