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The printer was working fine. It can up with a message to replace to replace MALAYSIA cartridge. I replaced the cartridge, and then a ERROR: message came up 0xc18a0101. I turned off the printer, and unplugged it for a few minutes. Plugged it back in , and turned on the printer same problem. I also tried another cartridge with no luck. I called HP and they were no help. Can anyone HELP me out.

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  • msheats May 09, 2009

    No! Still have the same problem.

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  • 916 Answers

Ink system failures this is a common problem.
If you have this problem you should be ready to replace your printer.
However there are still troubleshooting steps that you can do to try to resolve this issue.
Try this Ink System Failure Trouble shooting guide.

Posted on May 07, 2009

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