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Epson Stylus C82 won't feed paper evenly, and only feeds on the right, resulting in bad paper jams. I've tried everything; is there a special cleaner that I can use on the rollers or ?

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First, try turning the printer upside down and see if anything comes out. i have seen in the past kids puttnig things in there etc... and that solves the problem.

There is only 1 main pickup roller so I dont believe its that, you might also have a small piece of paper jammed in that area.

thanks adi

Posted on May 07, 2009

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My epson stylus states jam paper there is no paper in it?


It might help to know the model of your printer. Even small pieces of paper or even dust can trigger a "paper jam" indication. I've used compressed air cans to blow out the paper path.

A bad jam that you have cleared can also bend/move paper sensors so they don't register the paper anymore. You can check for that. Does paper travel through the printer if you press the paper-feed button?

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Paper not feeding for epson nx400


Check the following:


  • If paper doesn't feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.

  • If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.

  • If the paper doesn't eject fully, you may have set the wrong paper size. Press the c:\users\home\appdata\local\temp\msohtmlclip1\01\clip_image001.gif Stop button, then open the scanner and remove the paper. Select the correct paper size when you reprint.

  • If it's wrinkled when it ejects, the paper may be damp or too thin. Load new paper.

  • Make sure you use new, smooth, high-quality paper, that is not curled, creased, old, or too thin. Make sure to load it printable side up.

  • Do not load paper with holes punched in it for insertion in a binder.

  • Make sure you load only up to the recommended number of sheets. If you're printing on both sides of the paper, try loading fewer sheets.


Paper type

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Plain paper

Approximately 120

Epson Bright White Paper
Epson Presentation Paper Matte

80

Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss

20

Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-Sided
Epson Photo Quality Self-Adhesive Sheets
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1


If the paper jams, do the following:

1. Gently pull any jammed paper out from the output tray or sheet feeder.

2. To eject the jammed paper, try turning the Epson Stylus NX400 off and then back on.

If that doesn't work and paper is stuck inside, turn off the Epson Stylus NX400. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus NX400 back on.

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An Epson service man (he was VERY kind to suggest this) told me to use a weak detergent solution on the rollers, NOT alcohol as that will dry out the material the rollers are made of. Although the problem has recurred a couple of times, it's worth repeating when necessary. I actually activate the 'print' command so it tries to feed in paper, while I FIRMLY hold a piece of fine cotton cloth stretched over a thin plastic ruler, which I hold down where the paper feed grabs its paper. The printer has a couple of tries to feed paper, reports an error message (because there was no paper) and I activate it again, thus exposing the WHOLE of the feed wheel to the cleansing cloth! WORTH A TRY!

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1 Answer

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If the paper isnt being pulled in the chances are that you have a foreign object in the paper path. First of all turn the printer off & disconnect all cables. Turn the printer upside down and give a good shake, with luck the blockage should fall out. If not then you need to be a bit brave, make sure the print carriage is parked fully to the right and out of the way. You will need an A4 (approx) sized piece of stiff cardboard such as the backing from an A4 note pad. Insert this into the paper feed locating it between the feed rollers on the R/H side. Then push quite firmly to overcome the spring pressure, when you feel it push through about a half inch stop and open the printer to see what is being pushed through. Push the card fully through and retrieve the foreign object (I have found everything from paperclips, curtain hooks and even a golf tee!). Push the card through fully and out of the printer. Always remove paper jams etc, in the direction of the paper feed whenever possible as pulling anything backwards can dislodge or break the sensor flags.
Hope this helps. Please take a moment to rate this solution, thanks.

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Most likely some of the gum (or even part of a label) has stuck to the inside of the paper feed mech. It all depends on where it is. You could try giving the inside of the feed hopper a good scrub with alcohol wipes or similar, reaching in with your fingers or using a wooden stick. I have successfully used this method on this same issue several times in the past.

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1 Answer

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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1 Answer

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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TRY holding all 3 bottons at the same time for 20 sec this will reset the printer

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