Question about Kobo E-reader Touch 2gb, Wi-fi, 6in - Silver
Trying to start fresh so I did a factory reset using the 'pin' method and downloading www.kobosetup.exe. I double click the setup file and get (another) new kobo desktop. It syncs all my books, then tells me to plug in my kobo using the provided usb cord. When I do that I get a message to the effect that the USB Drivers are corrupted, and then the whole lot 'freezes' in Sleep Mode. Any help available re: KOBO USB Drivers?
Try to fix your problem by using one of the following methods:
Refer to the link and try to run the troubleshooter:
Tips for solving problems with USB devices
Tips for fixing common driver problems
Try to install the software in clean boot mode.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: Also, see the section on how to return your computer to a Normal startup mode by following the steps under "Reset the computer to start as usual".
If the issue is not resolved, refer to the links for Kobo support:
I hope one of these helps...good luck!!
Posted on Nov 25, 2013
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Posted on Jan 02, 2017
Reset or delete and recreate the login account.
Your profile is probably corrupt.
Posted on May 13, 2014
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