Question about Kobo E-reader Touch 2gb, Wi-fi, 6in - Silver
Trying to start fresh so I did a factory reset using the 'pin' method and downloading www.kobosetup.exe. I double click the setup file and get (another) new kobo desktop. It syncs all my books, then tells me to plug in my kobo using the provided usb cord. When I do that I get a message to the effect that the USB Drivers are corrupted, and then the whole lot 'freezes' in Sleep Mode. Any help available re: KOBO USB Drivers?
Try to fix your problem by using one of the following methods:
Refer to the link and try to run the troubleshooter:
Tips for solving problems with USB devices
Tips for fixing common driver problems
Try to install the software in clean boot mode.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: Also, see the section on how to return your computer to a Normal startup mode by following the steps under "Reset the computer to start as usual".
If the issue is not resolved, refer to the links for Kobo support:
I hope one of these helps...good luck!!
Posted on Nov 25, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Reset or delete and recreate the login account.
Your profile is probably corrupt.
Posted on May 13, 2014
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