Question about New Bright 384 Holiday Express Animated Electric Train Set

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New bright greatland holiday express train

Power is not getting to the engine. Engine will not turn on but other cars attached have faint lighting

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Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.

Posted on Nov 26, 2013

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: Hello: Train won't move

CHECK FOR SWITCH ON BOTTOM OF TRAIN

Posted on Dec 07, 2008

  • 14 Answers

SOURCE: I believe my New Bright Holiday Express train set

Yes they do. I have the #380-2 Water Tank car (and the other 4 that are available) They run and operate just as the other cars do.

Posted on Dec 16, 2009

Testimonial: "Thanks for the quick reply. This will really help!"

  • 14 Answers

SOURCE: New Bright Holiday Express Animated Train - figures do not move

Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

Posted on Dec 16, 2009

  • 5 Answers

SOURCE: an electricalroblem with Holiday Express train

This train set is very particular and getting it to work each Christmas is a family tradition in frustration. First you must make sure that all the pieces of track are connected properly and that the track is perfectly symmetrical and flat. We double-check the battery positions every year and find one in wrong. There are + and - signs, but they're hard to see; use a flashlight. There is a black toggle switch below and behind the red stack that toggles forward (to make the train go forward) and backwards (reverse); straight out perpendicular to the train is the "stop" position. Also, you have to start at a stop/switch station. One other note: behind the red stack, there is a smaller black stack. If you turn this, you can make smoke come out of the stack. I think I remember someone suggesting a drop of cooking oil. Hope this helps!!! Hope you get it set up for Christmas!!!

Posted on Dec 24, 2009

  • 1 Answer

SOURCE: My New Bright Holiday Express train set is 10

Make sure your track is clean. take a green scrub pad and rub the track to clean off any tarnish

Posted on Dec 28, 2009

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1 Answer

1994 Greatland Holiday Express train set. Where can I get at least two curved tracks?


There are places online that sell that track. It's pretty expensive. Measure the distance between the rails to get the correct track. Greatland may have the track, but if they don't, then look online for other places.

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My greatland holiday express train doesnt run how can i fix it?


I am now having this same problem as well. PLease help

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We are having difficulty turning on our New Bright Holiday Express Animated Train set. Husband and I have been trying to figure this out for our eager 2 little boys. The remote seems to turn (red light)...


Here are a couple of resources from New Bright:
http://www.newbright.com/public/electric-train-faq

http://www.newbright.com/images/Manuals/384%20ws%20manual.pdf

There is no On/Off switch on the train. Power goes from wall plug to transformer, then from transformer to track clip, which must be attached to the track. A control line goes from the track clip to the controller. Mine has a green light just above the red On/Off button that will come on even if the engine and tender are not on the track. The tender does all the work, and must be connected to the engine and on the track. There are four sliding contacts between the tender wheels that provide contact with the track.

Dec 09, 2010 | New Bright Small Holiday Express Train

1 Answer

Holiday Express Train Set


We struggled with this just today...finally figured out that you have to twist the small piece right behind the bell on the top of the locomotive.

Dec 18, 2009 | New Bright Small Holiday Express Train

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Instructions for the New bright 384 holiday express


Not sure what instructions you need, but the setup is very simple.
1. Put your track together
2. Attach the track power connector by slipping it under the track and pushing, then lift up the other side. This will make the two metal contacts connect to the track.
3. Plug the connector from the power pack into the track module (It should only go one way)
4. Plug the control box (looks like a telephone cord) into the track module, Will only go one way
5. Place the locomotive on the track.
6. Place the Treetop Tender on the track (you need both to make it run)
7. Connect the large connector from the treetop tender to the loco
8. Turn on the command module and press forward ...

You should now be running in circles ...

Hope this helps...

Dec 15, 2009 | New Bright 384 Holiday Express Animated...

5 Answers

No power to track and/or train. Power to Holiday Express Train


Check the power circuit that goes to the track if there is an open circuit, open circuit means, break or cut line that can not flow the current going to the track to give a power to the train, ok.

Nov 27, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

How do you get the engine to move? Is there a switch to turn it on?


The Engine is actually powered by the "Tree Top Tender" car. You will see the brushes that conduct power on the tender car. Place the Loco on the track and plug in the Tender car and it should work.

Bob

Oct 29, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

New Bright Holiday Express Animated Train - figures do not move


Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

Dec 22, 2008 | New Bright 384 Holiday Express Animated...

1 Answer

Hello: Train won't move


CHECK FOR SWITCH ON BOTTOM OF TRAIN

Dec 07, 2008 | New Bright Toys

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