Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Brush bar won't turn - Dyson DC07 Bagless Upright Cyclonic Vacuum

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Check the belt or belts. The belts will stretch and need to be replaced.

Posted on Dec 04, 2013

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Posted on Jan 02, 2017

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How to remove the cover on the brush bar. Sucked up wires by mistake and the brush bar won't turn


How to remove the cover on the brush bar. Sucked up wires by mistake and the brush bar won't turn

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Why want beater bar turn on Dyson DC17?


There are a few things it could be. Pull the handle back into the vacuuming position and turn the brush bar switch on and off while listening to see if you can hear the brush bar motor turn off and on. If you can hear the brush bar motor running it may need a new belt and/or the brush bar may be seized up.
There is a switch by the main power switch that provides power to run the brush bar motor. There is a micro switch down in the motor area that closes the circuit to the brush bar motor when you pull the handle back. Check electrical connections and all of the above parts to determine which one or one's may be defective.

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Why want the beater bar turn?


There are a few things it could be. Pull the handle back into the vacuuming position and turn the brush bar switch on and off while listening to see if you can hear the brush bar motor turn off and on. If you can hear the brush bar motor running it may need a new belt and/or the brush bar may be seized up.
There is a switch by the main power switch that provides power to run the brush bar motor. There is a micro switch down in the motor area that closes the circuit to the brush bar motor when you pull the handle back. Check electrical connections and all of the above parts to determine which one or one's may be defective.

Jul 09, 2014 | Dyson DC17 Animal Bagless Upright Cyclonic...

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Can't activate front brush


Hi Sandy, it's Jack at Dyson.

DC25 has a belt engineered to last the lifetime of the machine. It's protected by a sensor which shuts off the brush bar if something jams it. If your brush bar won't rotate it's likely it just need to be reset. Please follow the steps shown in the video I've attached.

Tip: Once you've checked the cleaner head for obstructions and removed any threads or hair from the brush bar, recline the machine into the vacuuming position. Turn it on with the red on/off switch, then press the silver brush control switch twice.

Please note: The brush bar will never rotate when the machine's standing upright, so make sure you recline it down into the normal vacuuming position before testing it.

I'm confident this will resolve the issue, but if you would like further advice after you've tried this, please get in touch with us directly. You can reach our genuine Dyson experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 19, 2013 | Dyson DC25 Vacuum

1 Answer

Troubleshooting


Hi Janet. Thank you for asking this question. Your vacuum wasn't designed with a brush on/off switch so having the brush continually spin is normal for your vacuum.

Jun 29, 2013 | Bissell 3576 CleanView II Bagless Upright...

1 Answer

Dc04 absolute brush bar wont turn


Hi Tracy,

I'm sorry to hear you're having difficulties with your DC04 Absolute. If the brushbar won't turn, I'd encourage you to give us a call so we can run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.co.uk/support

Jan 13, 2012 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I have a DC07 that has a noise that sounds like the noise you here when the brush bar won't turn and the vac is on. That noise that sets your teeth on edge. The brush bar is free and clean, blet...


Dear Jim,

I'm sorry to hear you're having difficulties with your DC07. If you've checked that the brushbar is unobstructed, and the cleaner still seems to be making the noise, I'd encourage you to get in touch with us directly. One of our experts will be happy to provide the assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hear from you.

Kind regards,

Jack
Dyson Online Customer Support

Sep 12, 2011 | Dyson DC07i Bagless Upright Vacuum

2 Answers

The brush bar on my Dyson DC17 stopped turning.


If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

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