Question about Office Equipment & Supplies
My hp photosmart 5510 is leaving a thick black line when I copy or scan but is fine when printing, any ideas why?
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Posted on Jan 02, 2017
If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!
Posted on Jun 25, 2007
Can't image it being anything but scan glass, if prints are fine, are you sure you cleaning scan glass(inside of where originals are fed)?
If so then scanner lamp faulty, but I've never come across it myself on this model.
Posted on Oct 27, 2007
I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.
I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?
Posted on Feb 20, 2008
Posted on Nov 11, 2008
I am sick and tired of the problems i have with this PSC, but i have found a scanning solution and thought i would share it.
Use Microsoft Paint. It's not the best application in the world, but you can insert a scan from a scanner in the 'file' menu. :0) The scans are not of the best quality, but i'm grateful i can scan at all with this useless PSC.
Posted on Apr 18, 2009
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